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Description
At Optacy (formerly CCPA Toll Free), we provide a turnkey, lightweight privacy compliance platform designed to help businesses quickly satisfy regulatory mandates across CCPA/CPRA, GDPR, and emerging US state privacy laws. Our flagship service delivers complete request intake infrastructure out of the box—featuring our signature shared hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, embeddable webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Inside our centralized dashboard, teams can effortlessly track incoming Data Subject Access Requests (DSARs), monitor statutory countdown deadlines, and generate complete automated audit trails for legal proof.
To cover all consumer touchpoints, we also deliver geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated site scanners to detect hidden third-party tracking scripts. Designed to fit modern tech stacks, our platform offers custom developer tools—including APIs, webhooks, and real-time Slack notifications—to seamlessly automate backend deletion workflows across your internal systems.
With flexible pricing ranging from an accessible $59/month SMB tier up to full enterprise suites featuring SSO and high-volume request handling, Optacy acts as a streamlined, budget-friendly alternative to heavy legacy tools. Ultimately, we eliminate the friction of data privacy compliance, allowing companies to instantly fulfill statutory mandates—like California’s toll-free phone requirement—without burning developer bandwidth or building intake workflows from scratch.
Description
Transform your customers, prospects, and suppliers into enthusiastic advocates for your brand. Seal more deals by ensuring you make well-timed decisions that align with your goals. By tailoring offers to individual preferences, you can generate additional leads and maintain strong connections. Enhance customer satisfaction by elevating the quality of your service. PerfectView supports its initial five users with a permanent discount as part of its commitment to customer engagement. Sensitive company and customer information is securely stored in the European cloud, which is a significant benefit due to compliance with strict European laws and regulations. It's important to note that privacy perspectives differ greatly in places like the United States, making this distinction vital. With PerfectView, the security of your data is prioritized and effectively managed. Our helpdesk offers unrestricted support in English, ensuring clear communication. The dedicated support team at PerfectView operates from our headquarters located in the Netherlands, ready to assist you at any time. Additionally, this localized support allows for a personalized touch in addressing customer concerns.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Copernica
No
Exact Online
No
Gmail
No
Mailchimp
No
Microsoft 365
No
Microsoft Outlook
No
Okta
Yes
Voyced
No
Xinix
No
Zapier
Yes
Integrations
Copernica
Yes
Exact Online
Yes
Gmail
Yes
Mailchimp
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Okta
No
Voyced
Yes
Xinix
Yes
Zapier
No
Pricing Details
$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial
Yes
Free Version
No
Pricing Details
€13 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Privacy Toll Free, LLC
Founded
2019
Country
United States
Website
optacy.com
Vendor Details
Company Name
PerfectView
Country
Netherlands
Website
www.perfectviewcrm.com
Product Features
Data Privacy Management
Access Control
No
CCPA Compliance
Yes
Consent Management
Yes
Data Mapping
No
GDPR Compliance
Yes
Incident Management
No
PIA / DPIA
No
Policy Management
Yes
Risk Management
No
Sensitive Data Identification
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
