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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpsFusion is a user-friendly platform for on-call scheduling and alert management, specifically designed for teams that require dependable incident escalation without the complications and costs often associated with large enterprises. Many existing on-call solutions cater to big organizations, complete with complex pricing structures and dedicated procurement channels. However, OpsFusion offers a straightforward pricing model of just $10 per user per month, inclusive of all features with no tiers, additional costs, or the need for a sales consultation to begin using the service. Users can create customizable on-call schedules—whether daily, weekly, or entirely tailored to their needs—and establish multi-layered escalation procedures to ensure that alerts reach the appropriate team member via email, SMS, or voice call, with automatic follow-up if an alert is overlooked. Additionally, a built-in mute option prevents continuous notifications during a current outage being addressed. For teams wishing to integrate their current monitoring systems, various integrations are also available, and alerts can be dispatched directly from the application. Comprehensive metrics and audit logs are included for tracking purposes. To help teams get started, OpsFusion offers a 30-day free trial that includes 100 alerts with no credit card required, making it easy to try out the platform risk-free.

Description

Squid Alerts utilizes on-call schedules and escalation protocols to ensure that alerts are directed to the appropriate individual via SMS, voice calls, email, and push notifications. Notifications from various systems reach your team through channels such as email, API integrations, or voicemail messages. Both managers and team members can be included, and features like flood protection, shared phone numbers for direct routing to on-call personnel, and additional integrations are also available. Team leaders have the ability to establish alert routing criteria and escalation pathways. Upon receiving an alert, the routing criteria dictate whether to initiate an incident, pass the alert along, or disregard it altogether. The escalation pathways outline who is notified, by what means, and the timing of these notifications. On-call calendars can be tailored to include both primary and secondary on-call personnel. We can either handle your on-call management automatically or help you create personalized schedules. Furthermore, you can receive reminders if you forget to modify your on-call calendar, ensuring that no critical updates are missed. This comprehensive approach simplifies alert management and enhances team responsiveness.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

LogicMonitor No 
New Relic No 
Site24x7 No 
Slack No 
Splunk AppDynamics No 

Integrations

LogicMonitor Yes 
New Relic Yes 
Site24x7 Yes 
Slack Yes 
Splunk AppDynamics Yes 

Pricing Details

$10/user/month
Free Trial Yes 
Free Version No 

Pricing Details

$72 per Month
Billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OpsFusion

Country

United States

Website

opsfusion.cloud

Vendor Details

Company Name

Squid Alerts

Founded

2017

Country

United States

Website

www.squidalerts.com

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Alternatives

Alternatives