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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Opiniator offers a digital comment card solution designed to facilitate customer feedback and recovery for physical retail establishments. This innovative system enables customers to provide real-time ratings, comments, and suggestions through their mobile devices at any point during their visit, while also monitoring issues until they are resolved. By utilizing the digital comment card, businesses can proactively address customer concerns before they consider leaving, potentially taking their friends along with them. It allows for the tracking of customer complaints and staff responses until all issues are satisfactorily addressed, thereby minimizing the risk of negative online reviews that could emerge too late for the business to manage. Customers who express dissatisfaction are promptly contacted, leading to their recovery and retention. Additionally, businesses can identify and rectify health, safety, or maintenance problems before they affect customer experiences. Through a user-friendly dashboard, businesses receive instant alerts about feedback and can take necessary actions. They can respond to customer issues, monitor all steps taken until resolution, and ultimately regain customer trust. This comprehensive approach not only enhances customer satisfaction but also fosters loyalty to the brand.

Description

Reviso serves as a robust tool for client feedback and proofing specifically designed for WordPress users. Clients can effortlessly click on any component of the live webpage to leave a comment without the hassle of logging in or creating an account. All pinned feedback is seamlessly visible and manageable within Bricks, Elementor, or the Gutenberg block editor, allowing for a streamlined workflow that keeps feedback centralized. What sets Reviso apart is that it is uniquely integrated within your page builder, eliminating the need for a separate feedback dashboard. Its features include the ability to pin comments on any webpage element, engage in threaded discussions, track statuses, assign tasks, capture automatic screenshots, obtain client approvals with PDF sign-offs, implement white-label branding, generate AI feedback summaries, and utilize integrations with platforms like Slack, Discord, and webhooks. Notably, all feedback is securely stored in your own WordPress database, ensuring you retain ownership of your data. Available for free on WordPress.org for an unlimited number of sites, Reviso also offers a Pro version that enhances functionality with features like multi-page review links, additional approval options, white-label capabilities, and AI enhancements. This leads to a significant reduction in revision cycles and accelerates the client approval process, making it an invaluable asset for designers and developers alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bricks No 
Elementor No 
Sonic XML Server Yes 
WordPress No 

Integrations

Bricks Yes 
Elementor Yes 
Sonic XML Server No 
WordPress Yes 

Pricing Details

$40 per month
Free Trial Yes 
Free Version No 

Pricing Details

$9/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oberon3

Founded

2009

Country

United States

Website

www.opiniator.com

Vendor Details

Company Name

Reviso

Country

New Zealand

Website

getreviso.io

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Alternatives

VisibleFeedback Reviews

VisibleFeedback

DiscoveryMark

Alternatives

Opti-Behavior Reviews

Opti-Behavior

OptiUser
Touchpoint CX Reviews

Touchpoint CX

Touchpoint Group