Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Opiniator offers a digital comment card solution designed to facilitate customer feedback and recovery for physical retail establishments. This innovative system enables customers to provide real-time ratings, comments, and suggestions through their mobile devices at any point during their visit, while also monitoring issues until they are resolved. By utilizing the digital comment card, businesses can proactively address customer concerns before they consider leaving, potentially taking their friends along with them. It allows for the tracking of customer complaints and staff responses until all issues are satisfactorily addressed, thereby minimizing the risk of negative online reviews that could emerge too late for the business to manage. Customers who express dissatisfaction are promptly contacted, leading to their recovery and retention. Additionally, businesses can identify and rectify health, safety, or maintenance problems before they affect customer experiences. Through a user-friendly dashboard, businesses receive instant alerts about feedback and can take necessary actions. They can respond to customer issues, monitor all steps taken until resolution, and ultimately regain customer trust. This comprehensive approach not only enhances customer satisfaction but also fosters loyalty to the brand.

Description

Our reliable POS software simplifies sales and inventory management seamlessly. Retail Plus serves as the core for a comprehensive point of sale system and retail management toolkit. It streamlines daily operations and accelerates the checkout process for customers. We also offer support for a variety of optional hardware, including cash drawers, receipt printers, scanners, barcode printers, customer displays, and payment terminals. Alternatively, you can build your POS system easily with just a computer and monitor. It is adaptable to various environments, whether you operate a traditional brick-and-mortar store or an eCommerce business that requires quick order processing. If you're launching a small business, we're here to assist you. Begin your retail journey with our POS software and enjoy the benefit of not making any payments until your business starts to thrive. Even afterward, our pricing remains budget-friendly. Unlike many POS systems that demand complicated setups and extensive staff training, our retail point of sale software eliminates these obstacles with its user-friendly interface, making it accessible for everyone. With our solution, you can focus on growing your business rather than getting bogged down in technicalities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Sonic XML Server Yes 

Integrations

Sonic XML Server No 

Pricing Details

$40 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Oberon3

Founded

2009

Country

United States

Website

www.opiniator.com

Vendor Details

Company Name

Retail Plus Point of Sale

Website

www.retailsoftware.com/index.html

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Consignment

Consignor Management No 
Customer Database Yes 
Employee Management No 
Inventory Management Yes 
Loyalty Program No 
Point of Sale (POS) Yes 
Pricing Optimization Yes 

Point of Sale

Barcode Scanning No 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Alternatives

VisibleFeedback Reviews

VisibleFeedback

DiscoveryMark

Alternatives

RetailEdge Reviews

RetailEdge

High Meadow Business Solutions
e-Retail Reviews

e-Retail

E-Tek Retail Solutions
Touchpoint CX Reviews

Touchpoint CX

Touchpoint Group
MPOS Reviews

MPOS

Millennium Resources
VIGIL Reviews

VIGIL

Reliable IT Services