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Average Ratings 0 Ratings
Description
Opiniator offers a digital comment card solution designed to facilitate customer feedback and recovery for physical retail establishments. This innovative system enables customers to provide real-time ratings, comments, and suggestions through their mobile devices at any point during their visit, while also monitoring issues until they are resolved. By utilizing the digital comment card, businesses can proactively address customer concerns before they consider leaving, potentially taking their friends along with them. It allows for the tracking of customer complaints and staff responses until all issues are satisfactorily addressed, thereby minimizing the risk of negative online reviews that could emerge too late for the business to manage. Customers who express dissatisfaction are promptly contacted, leading to their recovery and retention. Additionally, businesses can identify and rectify health, safety, or maintenance problems before they affect customer experiences. Through a user-friendly dashboard, businesses receive instant alerts about feedback and can take necessary actions. They can respond to customer issues, monitor all steps taken until resolution, and ultimately regain customer trust. This comprehensive approach not only enhances customer satisfaction but also fosters loyalty to the brand.
Description
Our reliable POS software simplifies sales and inventory management seamlessly. Retail Plus serves as the core for a comprehensive point of sale system and retail management toolkit. It streamlines daily operations and accelerates the checkout process for customers. We also offer support for a variety of optional hardware, including cash drawers, receipt printers, scanners, barcode printers, customer displays, and payment terminals. Alternatively, you can build your POS system easily with just a computer and monitor. It is adaptable to various environments, whether you operate a traditional brick-and-mortar store or an eCommerce business that requires quick order processing. If you're launching a small business, we're here to assist you. Begin your retail journey with our POS software and enjoy the benefit of not making any payments until your business starts to thrive. Even afterward, our pricing remains budget-friendly. Unlike many POS systems that demand complicated setups and extensive staff training, our retail point of sale software eliminates these obstacles with its user-friendly interface, making it accessible for everyone. With our solution, you can focus on growing your business rather than getting bogged down in technicalities.
API Access
Has API
No
API Access
Has API
No
Integrations
Sonic XML Server
No
Pricing Details
$40 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Oberon3
Founded
2009
Country
United States
Website
www.opiniator.com
Vendor Details
Company Name
Retail Plus Point of Sale
Website
www.retailsoftware.com/index.html
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Consignment
Consignor Management
No
Customer Database
Yes
Employee Management
No
Inventory Management
Yes
Loyalty Program
No
Point of Sale (POS)
Yes
Pricing Optimization
Yes
Point of Sale
Barcode Scanning
No
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
No