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Average Ratings 0 Ratings
Description
Opiniator offers a digital comment card solution designed to facilitate customer feedback and recovery for physical retail establishments. This innovative system enables customers to provide real-time ratings, comments, and suggestions through their mobile devices at any point during their visit, while also monitoring issues until they are resolved. By utilizing the digital comment card, businesses can proactively address customer concerns before they consider leaving, potentially taking their friends along with them. It allows for the tracking of customer complaints and staff responses until all issues are satisfactorily addressed, thereby minimizing the risk of negative online reviews that could emerge too late for the business to manage. Customers who express dissatisfaction are promptly contacted, leading to their recovery and retention. Additionally, businesses can identify and rectify health, safety, or maintenance problems before they affect customer experiences. Through a user-friendly dashboard, businesses receive instant alerts about feedback and can take necessary actions. They can respond to customer issues, monitor all steps taken until resolution, and ultimately regain customer trust. This comprehensive approach not only enhances customer satisfaction but also fosters loyalty to the brand.
Description
Pagereview is a powerful tool designed for teams and projects to streamline website feedback. With just one click, it allows users to obtain clear and contextual insights for their websites, making it easier to spot bugs, share opinions, and evaluate designs within a unified platform. This centralized approach ensures that all feedback is organized in one location, promoting collaboration during design reviews through annotated comments. Each comment becomes a separate thread, enabling users to maintain the conversation in context, with replies automatically organized beneath the original comment. Once a comment is resolved, it can be archived for future reference. Additionally, users can suggest design modifications and visualize changes directly within their comments, allowing for easy adjustments such as altering text, swapping images, adjusting borders, and modifying font sizes and colors. By simply hovering over the comment, users can see a side-by-side comparison of the proposed changes, ensuring clarity and understanding. This tool not only enhances collaboration but also keeps all team members informed without requiring extra effort. Overall, Pagereview simplifies the feedback process, making it an essential resource for any web development team.
API Access
Has API
No
API Access
Has API
No
Integrations
Sonic XML Server
No
Pricing Details
$40 per month
Free Trial
Yes
Free Version
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oberon3
Founded
2009
Country
United States
Website
www.opiniator.com
Vendor Details
Company Name
Pagereview
Country
Canada
Website
pagereview.io
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
Yes
Document Management
No
Project Management
Yes
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
No
Website Optimization Tools
Competitor Analysis
No
Content Management
No
Keyword Research Tools
No
Link Management
No
Performance Metrics
No
Problem Area Alerts
No