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features
design
support

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Description

Our mission is to empower contractors to achieve greater profitability by equipping them with cutting-edge tools and resources designed for effective business management through technology. We ensure that your customers stay informed throughout the entire process, from the initial scheduling of their visit to the arrival of your technicians and the completion of the job. Our intuitive setup wizard can get you operational in less than an hour! Say goodbye to the confusion and disorganization that often plague daily business operations. Streamline both management and field operations seamlessly. We currently offer support in English, French, and Spanish, and we welcome your suggestions for additional languages to enhance our offerings. Our work order module has continually evolved since its launch, becoming the cornerstone of our system due to its widespread use and comprehensive functionality. It encompasses everything necessary to manage a job from inception to payment, including attachments, various types of notes (for office staff, field technicians, and clients), special flags, assessments, quotes, expenses, worksheets, invoices, payments, custom forms, and eMail capabilities. With this extensive feature set, you can effectively manage your workload and improve communication across all levels of your operations.

Description

XnappDragon is an innovative mobile workforce job management application that you can utilize on your smartphone, tablet, or computer, allowing you to create jobs from any location. This all-encompassing field service management solution is not only user-friendly but also available at a competitive price. It seamlessly integrates with popular accounting software, including Xero, MYOB, and Quantum, and if your preferred software isn’t listed, simply reach out and inquire! Customers have the ability to schedule and modify jobs as well as view their invoices, making it an ideal tool for property managers. Your clients will appreciate being kept informed throughout the process. The app features location-based actions, with in-app GPS tracking providing real-time visibility of your staff's whereabouts, while turn-by-turn navigation ensures they never lose their way. Imagine the reduction in administrative tasks—freeing up 20 hours a week means you can either take on additional jobs or enjoy a day out on the boat. With web access, there’s no need for software or hardware installations at your office, streamlining your operations. Furthermore, you can enhance internal processes and reduce disputes by capturing customer signatures to confirm job completion, ensuring clarity and satisfaction on all sides.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Braintree Yes 
PayPal Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Sage Accounting Yes 
Stripe Yes 

Integrations

Braintree No 
PayPal No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Sage Accounting No 
Stripe No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Pricing Details

$7.95 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Opermax

Founded

2013

Country

United States

Website

www.opermax.com

Vendor Details

Company Name

Xlerate Technologies

Founded

2004

Country

New Zealand

Website

www.xnappdragon.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management No 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management No 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

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