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features
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support

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Description

Opendock serves as a digital dock scheduling platform tailored for warehouses and facilities, offering comprehensive insights into their scheduling across daily, weekly, and monthly timelines, detailing which carriers are arriving, their expected times, and the types of loads they bring. This innovative solution allows warehouses to publish their schedules online, enabling carriers to conveniently self-book appointments. Additionally, users can monitor the entry and exit times for each truck and appointment, with this information being automatically recorded and included in a carrier scorecard. Beyond merely setting appointments, Opendock provides valuable analytics, calculating percentages for on-time arrivals, late arrivals, cancellations, no-shows, and rescheduling, as well as average lead times for cancellations. By streamlining these processes, Opendock enhances operational efficiency and accountability within the logistics sector.

Description

Trac Ahead is a Software as a Service (SaaS) platform designed for carriers and vendors to schedule appointments via a web portal, facilitating businesses of various sizes in managing the arrival and departure of trailers to and from their locations effectively. The dock scheduling process involves numerous components and various factors that must be considered. Questions arise such as how many appointments can be accommodated daily, whether specific loads require particular dock doors due to equipment or staffing requirements, or if certain goods should be loaded or unloaded in proximity to their designated areas within the warehouse. Our software solution presents a wide array of opportunities to improve dock scheduling and overall dock operations. Each operation type—be it inbound, outbound, cross dock, or transload—presents unique challenges and optimization needs. Prior to loading a trailer or container, many of our clients conduct a thorough inspection, making the decision to either accept or reject the trailer based on its condition. By leveraging advanced scheduling capabilities, businesses can streamline processes, reduce wait times, and enhance overall efficiency in their logistics operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Camelot DEX Yes 
ShipperGuide TMS Yes 

Integrations

Camelot DEX No 
ShipperGuide TMS No 

Pricing Details

$6000 per year per facility
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Loadsmart

Founded

2014

Country

United States

Website

opendock.com

Vendor Details

Company Name

Exotrac

Website

exotrac.com/dock-scheduling/

Product Features

Dock Scheduling

Alerts/Notifications Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Document Management Yes 
Load Status Tracking Yes 
Multi-Location Yes 
Online Booking Yes 
Recurring Appointments Yes 
Rules-Based Scheduling Yes 
Self Service Portal Yes 

Product Features

Dock Scheduling

Alerts/Notifications No 
Automated Scheduling No 
Calendar Management No 
Document Management No 
Load Status Tracking No 
Multi-Location Yes 
Online Booking No 
Recurring Appointments No 
Rules-Based Scheduling No 
Self Service Portal Yes 

Alternatives

Alternatives

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