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Average Ratings 0 Ratings

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Description

OpenWeb (formerly Spot.IM) allows you to unleash your community. Your top users drive your business. Our complete Community Platform allows you to segment, monetize and build your core audience. Engaging users and circulating traffic automatically leads to pageviews. Advertising can be used to monetize areas with user-generated content. Say goodbye to comments and hello to our "Conversation". Our Conversation is powered by real-time elements and supports rich-media & Emojis. It is also SEO friendly. User engagement creates data. We help you monetize your communities, from sentiment analysis to defining custom audience. We help you reduce human moderation by providing high-quality, brand-safe conversations. Our machine-learning moderation technology removes spam and illicit comments and seamlessly integrates into leading security technologies. Identify your core audience and allow them to communicate with other contributors.

Description

Eliminate hateful, racist, and brand-damaging remarks, as well as spam disrupting your social media presence. This advanced moderation system efficiently handles 22 languages in mere seconds. Trusted by organizations such as the NFL, NBA, NHL, NASCAR, and Premier League, as well as numerous consumer brands, it empowers them to regain control over their online interactions. Malicious comments are swiftly identified and erased from your posts before they can reach the eyes of your players or fans, ensuring your brand's integrity is safeguarded around the clock. Offensive remarks are concealed from everyone except the original poster, who remains oblivious to the fact that their comments are invisible to the rest of the world. With a combination of A.I. filtering technology and a dedicated team of over 1,000 human moderators monitoring your social media accounts continuously, your team is relieved from this burden. These human moderators are capable of detecting and removing harmful comments that may slip through automated systems. This single tool offers comprehensive management and customization of moderation across all social media platforms, enabling immediate action with preinstalled, regularly updated keyword and emoji filters that can be tailored to meet your brand’s specific needs. As a result, your online community can thrive in a safe and positive environment, allowing for genuine engagement without the worry of toxic interruptions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ketch Yes 
Okta Yes 
WordPress Yes 
Zephr Yes 

Integrations

Ketch No 
Okta No 
WordPress No 
Zephr No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OpenWeb

Founded

2012

Country

United States

Website

openweb.com

Vendor Details

Company Name

Respondology

Country

United States

Website

respondology.com

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management Yes 
Website Management Yes 
White Label No 

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Product Features

Brand Protection

Case Management No 
Domain Monitoring No 
Investigation Management No 
Marketplace Monitoring No 
Mobile App Monitoring No 
Paid Search Monitoring No 
Prioritization No 
Social Media Monitoring No 

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

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