Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenText Network Node Manager offers robust functionalities that empower network operations centers to oversee, assess, and represent contemporary network infrastructures in real-time. By integrating fault and performance information into one cohesive platform, it employs continuous spiral discovery to uphold precise topology maps and device inventories. Furthermore, it enhances monitoring capabilities across specialized domains through Smart Plug-ins. The inclusion of intelligent automation features, such as automated root-cause analysis, visual event correlation, and customizable dashboards that merge historical and real-time data, significantly decreases mean time to repair and enhances staff efficiency. Its distributed and federated architecture accommodates scalable, multi-tenant deployments, which minimizes infrastructure overhead and lowers the total cost of ownership. Additionally, the variety of flexible deployment options guarantees high availability in both enterprise and service-provider settings. Overall, OpenText Network Node Manager exemplifies a comprehensive solution tailored to meet the dynamic demands of modern network management.
Description
Callstats improves customer interactions, minimizes agent idle time, and enhances overall operational productivity. By monitoring and analyzing voice and video communications, it allows for the delivery of superior user experiences through a single, user-friendly dashboard. If you're interested in starting to monitor and analyze your WebRTC sessions, set up an account today. The data is categorized by six different geographic areas, enabling contact center managers to assess their service performance effectively. A prominent software company leverages callstats.io to streamline communication between agents and the Amazon Connect contact center cloud. Discover the various advantages of implementing WebRTC for agent interactions, along with actionable advice for a seamless transition. We gather more than 500 metrics every few seconds from each endpoint in a WebRTC session, and our dashboard consolidates this information to offer a comprehensive overview of service health, making it easy to identify areas for improvement. This robust system not only aids in enhancing user experiences but also empowers managers to make informed decisions based on real-time data.
API Access
Has API
No
API Access
Has API
No
Integrations
Jitsi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/network-node-manager
Vendor Details
Company Name
CALLSTATS I/O
Founded
2014
Country
Finland
Website
www.callstats.io
Product Features
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No
Product Features
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
No