Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A platform for Machine Learning and Predictive Analytics enhances data-driven decision-making and propels business growth through sophisticated artificial intelligence within an integrated machine learning and big data analytics framework. OpenText Magellan leverages AI technologies to deliver predictive analytics through user-friendly and adaptable data visualizations that enhance the utility of business intelligence. The implementation of artificial intelligence software streamlines the big data processing task, providing essential business insights in a format that aligns with the organization’s most significant goals. By enriching business operations with a tailored combination of features such as predictive modeling, data exploration tools, data mining methods, and IoT data analytics, companies can effectively utilize their data to refine their decision-making processes based on actionable business intelligence and analytics. This comprehensive approach not only improves operational efficiency but also fosters a culture of data-driven innovation within the organization.
Description
CRM Analytics from Salesforce is a robust analytics platform designed to help businesses leverage their data to drive better outcomes. By combining AI-powered predictions with data insights, CRM Analytics enables businesses to quickly uncover actionable intelligence and make decisions faster. The platform offers customizable dashboards and key performance indicators (KPIs) tailored to different industries and roles, ensuring that businesses get valuable insights without needing to rely on complex data models. Integration with over 50 external data connectors allows businesses to get a complete view of their customer data, enhancing sales, service, and marketing strategies. CRM Analytics also automates repetitive tasks, streamlining operations and providing a more personalized experience for both employees and customers. With its ability to auto-scale and support billions of rows of data, the platform is built to grow with enterprises, offering secure, governed insights directly within the Salesforce workflow.
API Access
Has API
No
API Access
Has API
No
Integrations
CloudApper iPaaS
No
Decibel
Yes
Euler
No
Heroku
No
Hightouch
No
HubiFi
No
Insider One
No
Journeybee
No
Microsoft Dynamics 365
No
Oli AI
No
Integrations
CloudApper iPaaS
Yes
Decibel
No
Euler
Yes
Heroku
Yes
Hightouch
Yes
HubiFi
Yes
Insider One
Yes
Journeybee
Yes
Microsoft Dynamics 365
Yes
Oli AI
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50 per user per month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.tableau.com/products/crm-analytics
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
Yes
For Sales
Yes
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
Yes
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Big Data
Collaboration
Yes
Data Blends
Yes
Data Cleansing
Yes
Data Mining
Yes
Data Visualization
Yes
Data Warehousing
Yes
High Volume Processing
Yes
No-Code Sandbox
No
Predictive Analytics
Yes
Templates
Yes
Dashboard
Annotations
Yes
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
Yes
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
Yes
Themes
Yes
Visual Analytics
Yes
Widgets
Yes
Data Discovery
Contextual Search
No
Data Classification
Yes
Data Matching
No
False Positives Reduction
No
Self Service Data Preparation
Yes
Sensitive Data Identification
Yes
Visual Analytics
Yes
Data Science
Access Control
No
Advanced Modeling
No
Audit Logs
No
Data Discovery
No
Data Ingestion
No
Data Preparation
No
Data Visualization
No
Model Deployment
No
Reports
No
Data Visualization
Analytics
Yes
Content Management
Yes
Dashboard Creation
Yes
Filtered Views
Yes
OLAP
No
Relational Display
Yes
Simulation Models
Yes
Visual Discovery
Yes
Embedded Analytics
Ad hoc Query
Yes
Application Development
Yes
Benchmarking
No
Dashboard
Yes
Interactive Reports
Yes
Mobile Reporting
No
Multi-User Collaboration
Yes
Self Service Analytics
Yes
Streaming Analytics
No
Visual Workflow Management
No
Machine Learning
Deep Learning
No
ML Algorithm Library
Yes
Model Training
Yes
Natural Language Processing (NLP)
No
Predictive Modeling
Yes
Statistical / Mathematical Tools
Yes
Templates
Yes
Visualization
Yes
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
Yes
Data Blending
Yes
Data Mining
Yes
Demand Forecasting
Yes
For Education
Yes
For Healthcare
Yes
Modeling & Simulation
Yes
Sentiment Analysis
Yes
Qualitative Data Analysis
Annotations
No
Collaboration
Yes
Data Visualization
Yes
Media Analytics
No
Mixed Methods Research
No
Multi-Language
Yes
Qualitative Comparative Analysis
No
Quantitative Content Analysis
Yes
Sentiment Analysis
Yes
Statistical Analysis
Yes
Text Analytics
Yes
User Research Analysis
No
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
Yes
Drill Down
Yes
Email Reports
No
Financial Reports
Yes
Forecasting
Yes
Marketing Reports
Yes
OLAP
No
Report Export
Yes
Sales Reports
Yes
Scheduled / Automated Reports
Yes
Statistical Analysis
Analytics
No
Association Discovery
Yes
Compliance Tracking
Yes
File Management
No
File Storage
Yes
Forecasting
Yes
Multivariate Analysis
Yes
Regression Analysis
Yes
Statistical Process Control
Yes
Statistical Simulation
Yes
Survival Analysis
Yes
Time Series
Yes
Visualization
No
Text Mining
Boolean Queries
No
Document Filtering
Yes
Graphical Data Presentation
Yes
Language Detection
Yes
Predictive Modeling
Yes
Sentiment Analysis
Yes
Summarization
Yes
Tagging
Yes
Taxonomy Classification
Yes
Text Analysis
Yes
Topic Clustering
Yes
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
Predictive Analytics
AI / Machine Learning
No
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
No
Sentiment Analysis
No
Reporting
Customizable Dashboard
No
Data Source Connectors
No
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
No
Forecasting
No
Marketing Reports
No
OLAP
No
Report Export
No
Sales Reports
No
Scheduled / Automated Reports
No
Revenue Operations
AI Insights
No
Account Health Dashboard
No
Automatic CRM Updates
No
Contact / Activity Tracking
No
RevOps Automation
No
Revenue Dashboard
No
Revenue Intelligence / Reporting
No
Sales Analytics
No
Sales Forecasting
No
Third-Party Data Aggregation
No
Sales Analytics
Collaboration Tools
No
Dashboards
No
Forecasting Analytics
No
Ideal Customer Profile (ICP)
No
Lead Analytics
No
Pipeline Management
No
Predictive Forecasting
No
Predictive Lead Scoring
No
Sales Intelligence Reporting
No