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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

OpenText Experience Aviator serves as an intelligent foundation designed to facilitate the development of contextual, personalized, and pertinent customer communications and experiences on a large scale. Integrated within the OpenText Experience Cloud, it leverages generative AI, image AI, and content analysis to empower customer experience teams in their daily tasks, enabling marketers, communicators, and customer success personnel to produce engaging content, oversee digital assets, and enhance customer interactions effectively. Teams are equipped to generate innovative content or refine existing resources, ensuring increased simplicity, clarity, empathy, and consistency, all while preserving a cohesive brand voice. With generative AI seamlessly incorporated into OpenText Communications authoring workflows, teams can craft tailored communications based on reliable enterprise information and customer insights. Additionally, Experience Aviator is capable of generating web pages and digital assets, repurposing content for various formats, and accelerating the creation of initial drafts while minimizing the need for manual revisions. This comprehensive tool ultimately streamlines the content creation process and significantly improves team efficiency.

Description

Enhance customer engagement by leveraging a unified platform for tailored experiences across various channels. OpenText™ TeamSite™ serves as a robust content management system that enables organizations to craft and oversee personalized, immersive digital customer interactions adaptable to any device, medium, or situation. Through a single, user-friendly interface, individuals can create, test, target, and publish content while also managing rich media assets, designing websites, and developing mobile apps. By personalizing and streamlining content delivery throughout the customer journey, this platform provides a flexible and extensible solution, backed by a comprehensive suite of cutting-edge technology. It allows business users, developers, and creative teams to utilize tools and advanced features that align with their workflows, thanks to a composable user experience designed for simplicity. Furthermore, users enjoy versatile deployment options, whether in public cloud environments like Google, AWS, or Azure, or by managing deployments internally via Kubernetes containers or traditional on-site infrastructure, ensuring maximum adaptability for varied organizational needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

OpenText Aviator Yes 
OpenText Aviator Platform Yes 
OpenText Aviator Studio Yes 
OpenText DevOps Aviator Yes 
OpenText Service Management Aviator Yes 

Integrations

OpenText Aviator No 
OpenText Aviator Platform No 
OpenText Aviator Studio No 
OpenText DevOps Aviator No 
OpenText Service Management Aviator No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Please contact OpenText for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/aviator-ai/experience-aviator

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing No 
E-forms No 
Full Text Search No 
Image Editor No 
SEO Management No 
Text Editor Yes 
Version Control No 
Video Content Yes 
Website Management Yes 

Alternatives

Alternatives

Apache James Reviews

Apache James

The Apache Software Foundation