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support

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Description

Gather, manage, and safeguard information for eDiscovery, investigations, and compliance mandates. OpenText™ EnCase™ Information Assurance offers a robust and scalable platform for the compliant handling of electronically stored information (ESI) relevant to litigation, compliance, and regulatory inquiries. Extract and gather data from emerging sources and collaborative tools such as Microsoft Teams and Slack. Secure conversations and maintain data integrity in a manner that is forensically sound and admissible in court. Enhance operational efficiency and streamline processes with an upgraded web application that features template creation and automated workflows, enabling teams to maximize productivity with limited resources. Detect sensitive and regulated information throughout networks to facilitate prompt and informed decision-making, ensuring swift responses to internal investigations, regulatory inquiries, and eDiscovery needs. This comprehensive approach not only improves compliance but also strengthens overall organizational resilience in the face of regulatory scrutiny.

Description

OpenText Knowledge Discovery is an AI-powered knowledge management platform for discovering, analyzing, classifying, and enriching information across enterprise content repositories. It helps organizations turn unstructured documents and rich media into searchable and actionable knowledge for employees, business processes, compliance programs, and AI applications. Users can search, categorize, visualize, and review documents and media located across connected enterprise systems. AI capabilities include entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. The platform enriches content metadata to label, categorize, protect, and provide additional context around existing information assets. These capabilities can help organizations prepare enterprise content for GenAI by making relevant information easier for AI systems to discover and use accurately. OpenText Knowledge Discovery supports more than 160 repository and application connectors and more than 2,300 content types. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, and Confluence. Organizations can use the platform for knowledge discovery, investigations, risk management, compliance, AI readiness, intelligent processes, and extracting additional value from existing content management environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Microsoft Azure No 
Microsoft SharePoint No 
Slack Yes 

Integrations

Microsoft Teams Yes 
Microsoft Azure Yes 
Microsoft SharePoint Yes 
Slack No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

security.opentext.com/encase-information-assurance

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/knowledge-discovery

Product Features

eDiscovery

Case Analytics Yes 
Compliance Management No 
Discussion Threads No 
Document Indexing No 
Document Tracking No 
Full Text Extraction No 
Keyword Search No 
Metadata Extraction No 
Topic Clustering No 

Product Features

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

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