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Description
OpenText Core MDR (Managed Detection and Response) gives organizations access to 24/7 cybersecurity expertise without the burden of hiring and retaining an in-house team. The platform continuously monitors networks, endpoints, and systems to detect suspicious activity and reduce the likelihood of a breach. By leveraging advanced analytics, threat intelligence, and human-led investigation, MDR ensures that threats are identified early and remediated quickly. IT teams maintain full visibility into alerts and incidents while relying on OpenText’s SOC analysts for deeper insights and coordinated response. The solution integrates easily with existing security tools, reducing operational complexity and consolidating threat data into a single view. Its expert-driven threat hunting helps uncover hidden risks that automated solutions alone may miss. Organizations gain stronger defenses, faster response times, and better alignment with compliance expectations. Ultimately, OpenText Core MDR helps businesses stay resilient in an evolving threat landscape.
Description
The Rapid Response Retainer equips you with essential expertise, resources, and insights to effectively prepare for and react to cyber threats. Its primary goal is to reduce risk, enhance your security workforce, and manage the expenses associated with incident response. By implementing strategic planning, forward-deployed capabilities, and immediate resources for incident management, it enables you to take a proactive approach in handling risks while optimizing your remediation strategies. Additionally, it assists in controlling the financial implications of defending against and recovering from cyber incidents. Our professionals will evaluate your existing security practices, pinpoint weaknesses, and offer recommendations for improvement. You will also benefit from a dedicated investigative liaison who serves as your consistent point of contact during any breach. Furthermore, with access to our incident hotline available around the clock, you can receive swift assistance from our international teams and comprehensive threat intelligence resources, ensuring that you are well-supported in times of crisis. This multifaceted approach not only strengthens your overall security posture but also fosters a culture of continuous improvement in managing cyber risks.
API Access
Has API
No
API Access
Has API
No
Integrations
Alert Logic
Yes
Autotask PSA
Yes
Check Point Mobile Access
Yes
Cisco Meraki
Yes
ConnectWise ScreenConnect
Yes
CrowdStrike Falcon
Yes
Malwarebytes
Yes
Microsoft Defender XDR
Yes
Microsoft Defender for Office 365
Yes
Omnissa Horizon 8
Yes
Integrations
Alert Logic
No
Autotask PSA
No
Check Point Mobile Access
No
Cisco Meraki
No
ConnectWise ScreenConnect
No
CrowdStrike Falcon
No
Malwarebytes
No
Microsoft Defender XDR
No
Microsoft Defender for Office 365
No
Omnissa Horizon 8
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
cybersecurity.opentext.com/products/threat-detection/managed-detection-response/
Vendor Details
Company Name
Verizon
Founded
1983
Country
United States
Website
www.verizon.com/business/products/security/incident-response-investigation/rapid-response-retainer/
