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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenText Core Business Communication Archive is a comprehensive solution designed to securely store, manage, and search historical electronic communications, ensuring organizations meet compliance requirements. It supports a wide range of communication channels such as emails, social media, instant messaging, and collaboration tools including Slack and Microsoft Teams. The platform offers flexible retention policies, allowing messages to be stored indefinitely or according to specific regulatory needs. It uses proactive glossary scanning, message tagging, and litigation hold capabilities to streamline compliance and simplify early case assessments. With its powerful search and data classification tools, organizations can quickly distill large volumes of data to the most relevant records for eDiscovery. The solution features unlimited cloud storage on WORM-compliant AWS S3 infrastructure to guarantee data immutability. Secure sharing options enable users to easily and safely share datasets without relying on external drives or SFTP sites. This archive reduces legal risks and lowers the costs associated with managing communication data during audits or investigations.

Description

Customizable reports offer clarity regarding the specific Holds associated with each custodian, detailing who has acknowledged their holds and who has not. These reports can be generated instantaneously and exported in various formats for ease of use. Through the Custodian Portal, custodians can conveniently respond to hold notices and related questionnaires from any device, eliminating the need for communication with the legal team. This user-friendly interface enables custodians to effortlessly view all their associated holds in real-time. Additionally, you can create, automate, and manage email message templates by utilizing information placeholders, enhancing efficiency. By selecting different types of communication, you can design tailored questionnaires that improve the management of holds and custodians. With the introduction of custom reminder scheduling, questionnaires, and tracking, the hassle of manual reminders is a thing of the past. Instead of continually following up with custodians, leverage automatic audit reports to maintain compliance in your eDiscovery process while ensuring that your holds are defensible in court. This streamlined approach not only saves time but also strengthens the integrity of your legal processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Carbonite Yes 

Integrations

Carbonite No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

cybersecurity.opentext.com/products/continuity-compliance/business-communication-archive/

Vendor Details

Company Name

ZyLAB

Founded

1983

Country

Netherlands

Website

www.zylab.com/en/product/legal-hold

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Email Archiving

Access Control No 
Backup Management No 
Compliance Management No 
Data Deduplication No 
Data Export No 
Encryption No 
Retention Management No 
Storage Management No 
Threat Protection No 
eDiscovery No 

Product Features

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