Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenText Aviator offers a comprehensive suite of AI-driven solutions integrated within its platforms, designed to assist organizations in streamlining tasks, accessing information, generating content, and expediting decision-making by leveraging reliable business data. By merging agentic AI with advanced information management, it enables artificial intelligence to comprehend an organization's unique content, workflows, systems, policies, and objectives. The Content Aviator acts as an intelligent assistant for conversational search, summarization, and knowledge-driven tasks. Meanwhile, DevOps Aviator enhances the speed of application delivery, development, and automated software testing processes. Experience Aviator empowers marketing and customer success teams to craft contextual and personalized communications through generative AI. Additionally, Fax Aviator efficiently extracts information from incoming faxes, directs them appropriately, fills out forms and databases, and initiates workflows without manual intervention. Furthermore, Service Management Aviator assists users, service agents, and IT personnel in swiftly locating answers to their inquiries. This integration of AI into various business functions highlights OpenText’s commitment to fostering innovation and efficiency within organizations.
Description
OpenText Experience Aviator serves as an intelligent foundation designed to facilitate the development of contextual, personalized, and pertinent customer communications and experiences on a large scale. Integrated within the OpenText Experience Cloud, it leverages generative AI, image AI, and content analysis to empower customer experience teams in their daily tasks, enabling marketers, communicators, and customer success personnel to produce engaging content, oversee digital assets, and enhance customer interactions effectively. Teams are equipped to generate innovative content or refine existing resources, ensuring increased simplicity, clarity, empathy, and consistency, all while preserving a cohesive brand voice. With generative AI seamlessly incorporated into OpenText Communications authoring workflows, teams can craft tailored communications based on reliable enterprise information and customer insights. Additionally, Experience Aviator is capable of generating web pages and digital assets, repurposing content for various formats, and accelerating the creation of initial drafts while minimizing the need for manual revisions. This comprehensive tool ultimately streamlines the content creation process and significantly improves team efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
OpenText Aviator Platform
Yes
OpenText Aviator Studio
Yes
OpenText DevOps Aviator
Yes
OpenText Service Management Aviator
Yes
OpenText Aviator
No
OpenText Experience Aviator
Yes
Integrations
OpenText Aviator Platform
Yes
OpenText Aviator Studio
Yes
OpenText DevOps Aviator
Yes
OpenText Service Management Aviator
Yes
OpenText Aviator
Yes
OpenText Experience Aviator
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/aviator-ai
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/aviator-ai/experience-aviator
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
No
Campaign Segmentation
No
Content Analytics
No
Contextual Targeting
No
Customer Profiles
No
Experience Management
No
Recommendation Engine
No
Website Personalization
No