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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The OpenText Aviator Platform serves as a comprehensive data analytics solution tailored for enterprises managing extensive and varied datasets. It is engineered to handle structured, semi-structured, and unstructured data while facilitating analytics that can accommodate significant data volumes and numerous simultaneous users. This platform merges data storage and processing with business intelligence and AI-driven analysis, catering to the needs of data scientists, business analysts, and other users in the organization. OpenText highlights that the platform features over 150 connectors to facilitate data integration and prioritizes the minimization of redundancy in storage and transfer processes. Its applications encompass the exploration of corporate data, generating analytics and insights, and guiding business choices across various industries. Among the key components featured on the official site are Aviator Database and Aviator Analytics, which play crucial roles in enhancing data management and analytical capabilities within the platform. As organizations increasingly rely on such technologies, the demand for integrated solutions like the Aviator Platform continues to grow.

Description

OpenText Experience Cloud serves as an all-encompassing, adaptable platform for enhancing customer and digital experiences by seamlessly merging media, communications, messaging, customer data, and content management into a single cohesive environment, which allows for individualized interactions throughout the customer journey. This innovative solution empowers organizations to dismantle barriers between their marketing, content, and communication infrastructures, while also modernizing and enhancing their existing technology ecosystems, enabling them to implement experiences according to their specific needs, whether through a complete platform or a selection of modular features. The platform's integration of AI and generative AI tools, particularly through OpenText Experience Aviator, significantly boosts content generation, tailors customer interactions, optimizes workflows, and ensures the provision of pertinent, context-sensitive information to customers across various channels. Additionally, it facilitates comprehensive omnichannel engagement, incorporating email, messaging, web, and rich media, as well as orchestrating customer journeys and managing unified customer data effectively. This versatility ensures that organizations can adapt their strategies as required, ultimately enhancing customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

OpenText Aviator Yes 
OpenText Aviator Studio Yes 
OpenText DevOps Aviator Yes 
OpenText Experience Aviator Yes 
OpenText Service Management Aviator Yes 

Integrations

OpenText Aviator No 
OpenText Aviator Studio No 
OpenText DevOps Aviator No 
OpenText Experience Aviator No 
OpenText Service Management Aviator No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/aviator-ai/aviator-platform

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/experience-cloud

Product Features

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

OpenText CEM Reviews

OpenText CEM

OpenText