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Description
A comprehensive open-source session replay suite designed specifically for developers, enabling self-hosting for optimal data control. Gain insights into every issue as if it were occurring in your own browser, allowing you to delve deep while observing user interactions. This all-in-one platform empowers developers to effectively address problems, replay sessions, track web app performance, and provide exceptional customer support. Experience your users' journey firsthand, identify their challenges, expose hidden issues, and create outstanding experiences. With the ability to self-host, your customer data remains within your own infrastructure, eliminating the need to share sensitive information with third parties. Maintain complete authority over the data captured and eliminate the hassle of extensive compliance and security protocols. Our suite also includes advanced privacy features for user data sanitization. If self-deployment isn't your preference, you can easily opt for our cloud solution and start benefiting from the service in just a few minutes. This flexibility ensures that developers can choose the deployment method that best suits their needs while still prioritizing user privacy and data security.
Description
Quantum Metric provides the empathy and experience data that you need to place people at the center of your products. Machine learning allows you to automate the identification and resolution of technical issues as well as confusing user experiences in real-time. You can easily communicate with your customer and resolve problems with detailed session replay. Even if you're just browsing your site, powerful UX analysis is simple to use and draws insights from. Teams can combine qualitative and quantitative data on one platform to make data-backed design decisions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
New Relic
Yes
Adobe Customer Journey Analytics
No
Amazon CloudWatch
Yes
Amazon Web Services (AWS)
Yes
Bloomreach
No
Bugsnag
Yes
DigitalOcean
Yes
Elasticsearch
Yes
Evolv Al
No
Google Cloud Platform
Yes
Integrations
New Relic
Yes
Adobe Customer Journey Analytics
Yes
Amazon CloudWatch
No
Amazon Web Services (AWS)
No
Bloomreach
Yes
Bugsnag
No
DigitalOcean
No
Elasticsearch
No
Evolv Al
Yes
Google Cloud Platform
No
Pricing Details
$3.95 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpenReplay
Country
United States
Website
openreplay.com
Vendor Details
Company Name
Quantum Metric
Founded
2012
Country
United States
Website
www.quantummetric.com
Product Features
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Heatmap
Behavioral Mapping
Yes
Dashboard
Yes
Dynamic Maps
Yes
Element Analytics
Yes
Embeddable Maps
Yes
For Sales
No
For Science
No
Radial Mapping
No
Territorial Mapping
Yes
Website Analytics
Yes
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No
Web Analytics
Campaign Management
No
Conversion Tracking
Yes
Form Analytics
No
Goal Tracking
No
Keyword Tracking
Yes
Multiple Site Management
Yes
Pageview Tracking
Yes
Referral Source Tracking
Yes
Site Search Tracking
Yes
Time on Site Tracking
Yes
User Interaction Tracking
Yes
