Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
Reward loyal customers with discounts dollars for everyday purchases or referrals from friends and family. Our Time Clock app will let you know when your employees are at work and the commissions and spiffs they're earning. Our Work Order app streamlines customer repairs and includes item serial number tracking. Track an item's serial number efficiently from the moment it arrives at your shop until it is sold or returned. Accepting EMV chip cards will allow you to avoid chargebacks and provide secure credit card processing for your customers. Access your business from anywhere. No need to upgrade or back up servers. We take care of all that stuff. Smartwerks was built to grow with your company. Smartwerks is cloud-based so you can access all your stores from one location and have real-time visibility of your company statistics.
API Access
Has API
No
API Access
Has API
No
Integrations
EBizCharge
No
Pricing Details
$185 one-time fee
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
Smartwerksusa
Founded
2010
Country
United States
Website
smartwerksusa.com
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Jewelry Store Management
Appraisal Management
No
Commission Management
No
Consignments
No
Customer Purchase History
Yes
Jewelry Design
No
Marketing Management
No
Multi-Store Management
No
Pricing Management
Yes
Repair Tracking
Yes
Supplier Management
Yes
Wholesaler Management
No