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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.

Description

RepairNest POS is a cloud-based system designed for point-of-sale and repair management tailored specifically for businesses involved in cell phone, computer, and game console repairs. This platform efficiently oversees the entire repair process, from the initial check-in to the final pickup, incorporating features such as technician assignments, status updates via texts and emails, repair histories, and Smart Repair recommendations derived from previously used parts. The checkout process is versatile, accommodating repairs, phones, accessories, bill payments, card transactions through approved processors, dual pricing options, layaway plans, store credits, and issuing receipts that include QR codes for Google reviews. Inventory management tools are robust, enabling IMEI and serial number tracking, invoice scanning for easy addition of supplier invoices from images or PDFs, as well as managing vendor returns and inter-location transfers. Employee functionalities are comprehensive, featuring unique sale PINs, secure cash-drawer locks, automatic logouts, time tracking capabilities, and commission tracking. Additionally, it maintains detailed customer records, generates insightful reports, facilitates multi-location and franchise management, and offers a user-friendly interface in multiple languages, including English, Spanish, French, and Arabic. Overall, RepairNest POS stands out as a comprehensive solution for businesses seeking to streamline their operations and enhance customer service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$185 one-time fee
Free Trial Yes 
Free Version Yes 

Pricing Details

Monthly billing is $100 per location. Annual billing is $80 per location per month ($960 per year). Essential is listed at $99 per store per month and Growth at $149 per store per month, billed annually.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OpenRMA

Founded

2016

Country

Greece

Website

www.openrma.com

Vendor Details

Company Name

Repair Nest POS

Founded

2025

Country

United States

Website

repairnestpos.com

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Alternatives

Alternatives

No Alternatives
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