Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
Elevate your repair, maintenance, or service firm to unprecedented levels of efficiency and productivity by utilizing RemOnline. Whether at an office, on the road, or at a client's location, RemOnline offers the perfect application to cater to your team's requirements. Regardless of whether you are using the web, mobile, or tablet versions, all data is synchronized in real-time and easily accessible. Enhance your business processes through a unified platform designed to oversee work orders, scheduling, field services, inventory, and customer interactions. Thanks to RemOnline's intuitive features and adaptable settings, you can significantly enhance service quality, boost employee performance, and increase customer satisfaction, leading to substantial growth for your business. Additionally, RemOnline allows you to digitize and streamline operations effortlessly, ensuring that each product has a defined unit of measurement for better inventory oversight. You can generate estimates, transform them into work orders, and incorporate products without affecting inventory levels directly through the RemOnline mobile application, making it an indispensable tool for modern businesses. By adopting RemOnline, you not only improve efficiency but also position your company for long-term success in an increasingly competitive market.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Binotel
No
BulkSMS.com
No
Facebook Messenger
No
Google Sheets
No
Instagram
No
Mailchimp
No
Stripe
No
Twilio
No
Viber
No
WhatsApp
No
Integrations
Binotel
Yes
BulkSMS.com
Yes
Facebook Messenger
Yes
Google Sheets
Yes
Instagram
Yes
Mailchimp
Yes
Stripe
Yes
Twilio
Yes
Viber
Yes
WhatsApp
Yes
Pricing Details
$185 one-time fee
Free Trial
Yes
Free Version
Yes
Pricing Details
€29 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
RemOnline
Country
Ukraine
Website
remonline.app/
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No