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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A customer-centric solution designed for self-service capabilities across all membership functionalities, fully adjustable by administrators. Members can acquire multiple memberships and modify or pause them as needed. Flow presents a diverse array of activity options, including standard bookings and advanced ‘fast tickets’ that facilitate the sale of additional services and waiver agreements. Our templates cater to various sports and activities, offering complete adaptability in setting parameters like duration, frequency, and available spots. By merging the booking and joining process into a unified customer portal, Flow empowers users to manage their memberships and upcoming activities, all through a centralized dashboard. Members can conveniently purchase memberships, process payments, and make reservations for classes and activities via your personalized app. Furthermore, our reporting module provides valuable insights into member behavior, tracking everything from transactions to attendance, enabling you to refine your services based on real data. This comprehensive approach enhances both member engagement and operational efficiency.

Description

Playgeko serves as a comprehensive management platform for various sports clubs, encompassing padel, tennis, football, basketball, gyms, and multi-sport venues. This all-in-one system streamlines management tasks such as scheduling, memberships, coaching, tournaments, staffing, finances, and customer relationship management, effectively replacing the need for spreadsheets, WhatsApp, and manual booking methods. The platform accommodates various pricing options, including peak and off-peak rates, and allows for customizable recurring reservations, as well as maintenance and event scheduling. Players can easily check real-time availability and make reservations through the Playgeko app or a club's personalized version. The integrated CRM system monitors booking histories to identify opportunities for renewals, upselling, and recognizing players who may be at risk of leaving. Additionally, an AI assistant is available to respond to inquiries regarding bookings and revenue, while also identifying open slots that align with players' habits to optimize club capacity. Moreover, Playgeko features tools for membership sales, point-of-sale transactions, and payment processing, with access tailored to staff roles across different locations, ensuring clubs maintain complete ownership of their data and customer information. This holistic approach not only enhances operational efficiency but also improves the overall experience for both clubs and their members.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook Yes 
Xero Yes 
Facebook No 
Gmail No 
Google Maps No 
Instagram No 
Lightspeed Retail Yes 
Mailchimp Yes 
Microsoft 365 No 
Odoo No 
Oracle Fusion Cloud ERP No 
QuickBooks Accountants No 
SAP ERP No 
Stripe Yes 
WhatsApp No 

Integrations

Microsoft Outlook Yes 
Xero Yes 
Facebook Yes 
Gmail Yes 
Google Maps Yes 
Instagram Yes 
Lightspeed Retail No 
Mailchimp No 
Microsoft 365 Yes 
Odoo Yes 
Oracle Fusion Cloud ERP Yes 
QuickBooks Accountants Yes 
SAP ERP Yes 
Stripe No 
WhatsApp Yes 

Pricing Details

$500 per month
Free Trial Yes 
Free Version No 

Pricing Details

$59 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OpenPlay

Founded

2013

Country

United Kingdom

Website

openplay.net

Vendor Details

Company Name

Playgeko

Founded

2024

Country

United States

Website

playgeko.com

Product Features

Club Management

Attendance Tracking Yes 
Billing & Invoicing Yes 
Check-In Manager No 
Contract Management Yes 
Employee Management Yes 
Event Management Yes 
Inventory Management Yes 
Marketing Management Yes 
Member Portal Yes 
Membership Management Yes 
Payment Processing Yes 
Point of Sale (POS) Yes 

Parks and Recreation

Billing & Invoicing Yes 
Check-in / Check-Out No 
Child Care No 
Contract Management No 
Employee Management Yes 
Event Management Yes 
Facility Management Yes 
League / Team Management Yes 
Membership Management Yes 
Registration Management Yes 
Rental Management Yes 

Product Features

Club Management

Attendance Tracking Yes 
Billing & Invoicing Yes 
Check-In Manager Yes 
Contract Management No 
Employee Management Yes 
Event Management Yes 
Inventory Management Yes 
Marketing Management Yes 
Member Portal No 
Membership Management Yes 
Payment Processing Yes 
Point of Sale (POS) Yes 

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