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Average Ratings 0 Ratings

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ease
features
design
support

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Description

OpenMessage is a dynamic platform enabling enterprise brands to connect with their customers through tailored, branded text messages known as OMs. These messages are designed to be more intelligent and engaging, achieving conversion rates that surpass existing alternatives. Unlike marketing emails that often go unnoticed and are quickly deleted, OpenMessage ensures that your brand can create rich text messages that capture attention and invite engagement. Users can easily personalize templates to align with their unique data, content, and experiences. This approach breathes life into your brand through engaging, personality-driven conversations that truly resonate with customers. By fostering interactive exchanges, you can draw your customers closer to your offerings, with statistics showing that 90% of recipients open messages within just three minutes. This rapid response leads to conversion rates that are eight times higher than those of traditional text messages. Additionally, the platform allows brands to craft customizable canvases, enabling direct and meaningful communication with their target audiences, thereby enhancing customer relationships and driving loyalty.

Description

Assist your customers intelligently through their preferred digital channels. Leverage automation to enhance customer relationships, fostering tailored interactions enabled by artificial intelligence, which can significantly boost your business's online performance. No matter your business sector, there are solutions designed to enrich your customers' digital experiences. Deploy strategies across various departments of your organization while exploring every possible integration. Engage with your customers on popular digital platforms like WhatsApp, enhancing your conversation rates in the process. Delight your customers with prompt and effective service on the platforms they love the most. Streamline the purchasing journey by maintaining a single conversation thread, helping customers avoid the hassle of navigating multiple channels. Gain insights from strategic data generated through interactions on WhatsApp and other customer touchpoints. Additionally, facilitate clearer and more meaningful dialogues among employees using the applications they are already familiar with in their daily routines. This approach not only enhances customer satisfaction but also fosters a more cohesive internal communication strategy.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
Apple Business Chat
Dashbot
Dialogflow
Facebook Messenger
Google Business Messages
HubSpot CRM
HubSpot Customer Platform
IBM Watson
LUIS
Microsoft Teams
RD Station
Salesforce
Telegram
VTEX
WeChat

Integrations

WhatsApp
Apple Business Chat
Dashbot
Dialogflow
Facebook Messenger
Google Business Messages
HubSpot CRM
HubSpot Customer Platform
IBM Watson
LUIS
Microsoft Teams
RD Station
Salesforce
Telegram
VTEX
WeChat

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenMessage

Founded

2019

Country

United States

Website

openmessage.io

Vendor Details

Company Name

Take Blip

Country

Brazil

Website

www.take.net/en/home/

Product Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Alternatives

Alternatives