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Description
Booking for groups has become incredibly straightforward. Our platform supports a variety of flexible group hold scenarios, enabling guests to reserve their spots effortlessly using a special code through the OpenHotel Booking Engine. We adeptly handle even the most complex rate situations while ensuring user-friendliness. It offers a range of discount options, promotional codes, adaptable length of stay enforcement, and comprehensive support for surcharges and taxes. Reports can be easily printed or exported, allowing for seamless analysis. Users can evaluate and forecast trends with tailored pace reports. All key metrics are consolidated in a single, accessible dashboard. Additionally, we provide multiple customization options for staff access, allowing you to determine which functionalities they can use. Security is prioritized with the implementation of Two-Factor Authentication for each account. With a snapshot view of your property, filtering the grid helps you quickly locate what you need, while the interactive grid enhances functionality with features such as Click-To-Book, moving, assigning, and upgrading reservations, ensuring efficient management of your bookings. This comprehensive system empowers property managers to maximize their operational efficiency and enhance the guest experience.
Description
Our customer management platform enables you to monitor owners, suppliers, clients, and partners effectively. With 24/7 online access, you'll never lose track of that crucial contact number again. The lead management console serves as the central hub for all activities, allowing you to record each inquiry and guide it through to a confirmed booking, while also keeping tabs on all inquiries and communications. You can easily log callbacks, create to-do lists, set reminders, and follow up on opportunities that may be lagging. The online booking engine facilitates accepting reservations both online and via phone. The system automates rental pricing and commissions, accommodating discounts, agent fees, and holiday extras seamlessly. Additionally, our sophisticated communication system ensures that your administrative tasks are streamlined, automating routine procedures and guaranteeing that everything is in order for a flawless arrival. This comprehensive approach not only enhances efficiency but also improves customer satisfaction, making your operations smoother and more effective overall.
API Access
Has API
No
API Access
Has API
No
Integrations
Akia
No
Booking.com
No
OpenKey
No
Whistle Messaging
No
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Pricing Details
£475.00 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpenHotel
Founded
1998
Country
United States
Website
openhotel.com
Vendor Details
Company Name
iPro Software
Founded
2012
Country
United Kingdom
Website
www.ipro-software.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
No
Work Order Management
Yes
