Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Revamp your permitting procedures to enhance efficiency and elevate customer satisfaction by utilizing a comprehensive community development platform for permits, licensing, inspections, and code enforcement. OpenGov's Permitting, Licensing & Code Enforcement (PLC) system empowers you to oversee all aspects of permitting and licensing without relying on outdated spreadsheets or complicated software systems. With intuitive drag-and-drop technology, you can effortlessly design workflows, manage fees, create forms, and organize inspections, granting you full authority over each stage of the process. By leveraging advanced customer service features, applicants can conveniently handle their government transactions from the comfort of their own homes or workplaces. Streamline the routing, approval, and issuance of permits and licenses digitally, achieving speeds up to five times faster than traditional systems. Efficiently manage scheduling, access crucial data, and carry out inspections directly in the field. Allow applicants to apply for, pay for, track, and receive their permits or licenses online, while also automating license renewals, monitoring overall progress, and facilitating online renewals for added convenience. This modern approach not only simplifies processes but also fosters a more responsive and engaging interaction between the community and its governing bodies.
Description
Comprehensive licensing control, analytics and user feedback, as well as software release management, will allow you to focus on improving the customer experience and scaling up your product. Elm allows your team to update and commission licenses for thousands users with just a few mouse clicks. Use powerful software usage analysis dashboards to drive data-driven decision making. Elm empowers Product Management to make data-driven decisions, enables Customer Support teams to drive value creation, and supports Sales by providing key analytics. Integration with CRM, support desks, and other third-party apps streamlines access to valuable insight and automates processes. Your customers, resellers, and other partners can each have their own service portal. Each partner can manage licenses and see analytics about their downstream users.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Dynamics 365 Commerce
No
Freshdesk
No
HubSpot CRM
No
HubSpot Customer Platform
No
JSON Formatter
No
Jira Service Management
No
Salesforce
No
Integrations
Dynamics 365 Commerce
Yes
Freshdesk
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
JSON Formatter
Yes
Jira Service Management
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpenGov
Founded
2012
Country
United States
Website
viewpointcloud.com
Vendor Details
Company Name
evoleap
Founded
2012
Country
United States
Website
elm.io
Product Features
Code Enforcement
Case Management
Yes
Code Maintenance
Yes
Document Management
Yes
Fee Maintenance
Yes
GIS
Yes
Inspection Management
Yes
Letter Generation
Yes
Photo Management
Yes
Planning & Zoning
Yes
Violation History
Yes
Weed Abatement Control
Yes
Government
Budgeting & Forecasting
No
Code Enforcement
Yes
Compliance Management
Yes
Fixed Asset Management
No
Inventory Management
No
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
License Management
Automatic SKU Recognition
No
Central LM Server
No
Copy Protection
Yes
History Tracking
Yes
Node Management
No
Online Activation
Yes
Portable License
No
Sarbanes-Oxley Compliance
No
Timing Rights
No
Trial License
No
Permit
Automated Routing
No
Building Permits
No
Business License
No
Code Enforcement
No
Customer Portal
No
Expiration Date Tracking
No
Inspection Management
No
Mobile Access
No
Online Applications
No
Online Payments
No
Parking Permits
No
Renewal Management
No
Product Features
License Management
Automatic SKU Recognition
No
Central LM Server
Yes
Copy Protection
Yes
History Tracking
Yes
Node Management
Yes
Online Activation
Yes
Portable License
Yes
Sarbanes-Oxley Compliance
No
Timing Rights
Yes
Trial License
Yes