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ease
features
design
support

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Description

Revamp your permitting procedures to enhance efficiency and elevate customer satisfaction by utilizing a comprehensive community development platform for permits, licensing, inspections, and code enforcement. OpenGov's Permitting, Licensing & Code Enforcement (PLC) system empowers you to oversee all aspects of permitting and licensing without relying on outdated spreadsheets or complicated software systems. With intuitive drag-and-drop technology, you can effortlessly design workflows, manage fees, create forms, and organize inspections, granting you full authority over each stage of the process. By leveraging advanced customer service features, applicants can conveniently handle their government transactions from the comfort of their own homes or workplaces. Streamline the routing, approval, and issuance of permits and licenses digitally, achieving speeds up to five times faster than traditional systems. Efficiently manage scheduling, access crucial data, and carry out inspections directly in the field. Allow applicants to apply for, pay for, track, and receive their permits or licenses online, while also automating license renewals, monitoring overall progress, and facilitating online renewals for added convenience. This modern approach not only simplifies processes but also fosters a more responsive and engaging interaction between the community and its governing bodies.

Description

Business practices are evolving. The essential capacity to engage virtually with citizens, entrepreneurs, and contractors is now more important than ever. Discover how citizenserve can assist you in this transition. Experience hassle-free, well-organized, and smartly detailed solutions for licensing applications and renewals. Picture a scenario where concerns about code violations are always addressed, coupled with complete mobile accessibility for inspectors. Facilitate online permit applications, processing, and payments for both citizens and contractors from remote locations. Optimize and simplify the processes for application, review, resubmittal, public notifications, and hearings. Automatically direct online citizen inquiries to the relevant department or individual, ensuring that no request is overlooked. With these solutions, you can enhance efficiency and provide a better service experience for your community. This innovative approach not only saves time but also fosters a more connected and responsive environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ArcGIS
Docusign
PayPal

Integrations

ArcGIS
Docusign
PayPal

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$900.00/year/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenGov

Founded

2012

Country

United States

Website

viewpointcloud.com

Vendor Details

Company Name

Online Solutions, LLC

Country

United States

Website

www.citizenserve.com

Product Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

License Management

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Product Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Land Management

Code Enforcement
Document Management
For Oil & Gas
GIS
Inspection Management
Lease Management
Permit Management
Planning & Zoning
Project Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

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