Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Open CRM offers a comprehensive suite of tools that rivals higher-priced options, allowing you to efficiently manage sales, customer relationships, finances, events, projects, and support tickets from any location and at any time. Additionally, all features are available regardless of your financial constraints, ensuring transparency with no unexpected charges or paywalls for features you expected to be included. With Open CRM, you can seamlessly operate your entire business through a unified platform. Whether it's overseeing your sales pipeline, enhancing customer service, or executing email marketing campaigns, everything is conveniently accessible. You can monitor leads throughout their journey, thanks to Open CRM's robust sales management capabilities. Understanding the importance of effective support, we have integrated a comprehensive Customer Service module in Open CRM, empowering your team to deliver exceptional service to your clients. This commitment to providing essential tools ensures that every aspect of your business can thrive efficiently.

Description

WorkflowMania is a comprehensive online tool designed to streamline the management of repair shops, encompassing aspects such as work logs, personnel, clientele, invoices, and service tickets. This all-in-one platform is particularly well-suited for computer repair establishments or any type of repair service. With its user-friendly interface, the software is filled with crucial functionalities that assist in the creation, oversight, and tracking of customer-oriented service tickets and workflows while ensuring that clients receive the accountability and quick responses they expect. Users can effectively manage various ticket categories, including New, Open, Today's, Unpaid, My Tickets, Complete, Pickup, and Void tickets. Additionally, it allows for the rapid generation of sales reports covering Service Item Repairs, Total Sales, and Parts & Labor Sales. WorkflowMania also provides the capability to produce a wide array of reports related to tickets, sales, parts, and inventory management, making it an indispensable tool for enhancing operational efficiency in repair shops. Ultimately, this software not only simplifies daily tasks but also improves customer satisfaction through better service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Insider One Yes 
Jotform Yes 
Zapier Yes 

Integrations

Insider One No 
Jotform No 
Zapier No 

Pricing Details

$75 per month
Free Trial Yes 
Free Version No 

Pricing Details

$14.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

OpenCRM

Founded

2005

Country

United Kingdom

Website

www.opencrm.co.uk

Vendor Details

Company Name

WorkflowMania

Country

United States

Website

workflowmania.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing Yes 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

Alternatives

Alternatives

SmartRepair System Reviews

SmartRepair System

Quantumic IT Solutions
Leaky Paywall Reviews

Leaky Paywall

ZEEN101, LLC