Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Open CRM offers a comprehensive suite of tools that rivals higher-priced options, allowing you to efficiently manage sales, customer relationships, finances, events, projects, and support tickets from any location and at any time. Additionally, all features are available regardless of your financial constraints, ensuring transparency with no unexpected charges or paywalls for features you expected to be included. With Open CRM, you can seamlessly operate your entire business through a unified platform. Whether it's overseeing your sales pipeline, enhancing customer service, or executing email marketing campaigns, everything is conveniently accessible. You can monitor leads throughout their journey, thanks to Open CRM's robust sales management capabilities. Understanding the importance of effective support, we have integrated a comprehensive Customer Service module in Open CRM, empowering your team to deliver exceptional service to your clients. This commitment to providing essential tools ensures that every aspect of your business can thrive efficiently.
Description
WorkflowMania is a comprehensive online tool designed to streamline the management of repair shops, encompassing aspects such as work logs, personnel, clientele, invoices, and service tickets. This all-in-one platform is particularly well-suited for computer repair establishments or any type of repair service. With its user-friendly interface, the software is filled with crucial functionalities that assist in the creation, oversight, and tracking of customer-oriented service tickets and workflows while ensuring that clients receive the accountability and quick responses they expect. Users can effectively manage various ticket categories, including New, Open, Today's, Unpaid, My Tickets, Complete, Pickup, and Void tickets. Additionally, it allows for the rapid generation of sales reports covering Service Item Repairs, Total Sales, and Parts & Labor Sales. WorkflowMania also provides the capability to produce a wide array of reports related to tickets, sales, parts, and inventory management, making it an indispensable tool for enhancing operational efficiency in repair shops. Ultimately, this software not only simplifies daily tasks but also improves customer satisfaction through better service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
Insider One
No
Jotform
No
Zapier
No
Pricing Details
$75 per month
Free Trial
Yes
Free Version
No
Pricing Details
$14.99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
OpenCRM
Founded
2005
Country
United Kingdom
Website
www.opencrm.co.uk
Vendor Details
Company Name
WorkflowMania
Country
United States
Website
workflowmania.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
No
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes