Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenAI Presence is an enterprise AI agent deployment product designed to help companies put voice and chat agents into real production workflows. The platform is built for high-value use cases where agents need to answer questions, resolve issues, access company systems, follow policies, take approved actions, and escalate to people when required. Presence starts each deployment around a defined job, such as resolving billing problems, supporting insurance claims, handling customer support, assisting outbound sales, or managing internal IT service requests. Companies control what knowledge the agent receives, which systems it can access, what actions it can take, and when human approval or escalation is required. Presence includes policies, standard operating procedures, guardrails, simulations, evaluation tools, approved actions, and escalation rules to help verify accuracy and performance. Before launch, teams can test agents against common requests, edge cases, higher-risk scenarios, and company-specific policies. After launch, production sessions and escalations show where the agent is working well and where it needs improvement. Codex can investigate those signals and propose updates that teams test, compare against production behavior, and approve before rollout. By combining OpenAI models, enterprise deployment support, workflow-specific controls, evaluations, guardrails, and continuous improvement, OpenAI Presence helps organizations build AI agents they can trust in customer and internal operations.
Description
botts.ai is an AI platform based in Switzerland that transforms your business expertise into conversational agents designed for both customer interactions and team collaboration. You can seamlessly integrate your data from various sources such as PDFs, documents, websites, Google Drive, and Notion, then easily set up, test, and launch an agent across multiple platforms including web chat, voice, WhatsApp, and internal communication channels, all without any coding skills required. Furthermore, these agents possess the capability to interact with external tools and APIs, enabling them to perform actions rather than merely providing answers. With a focus on security, the platform's infrastructure and data storage are located in Switzerland, ensuring GDPR compliance and a Zero-Trust architecture, guaranteeing that customer data is never used for training the models. This innovative approach allows businesses to enhance their customer service and operational efficiency significantly.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
ChatGPT
Yes
ChatGPT Enterprise
Yes
Google Drive
No
Notion
No
OpenAI
Yes
OpenAI Codex
Yes
WhatsApp
No
Integrations
ChatGPT
No
ChatGPT Enterprise
No
Google Drive
Yes
Notion
Yes
OpenAI
No
OpenAI Codex
No
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OpenAI
Founded
2015
Country
United States
Website
openai.com
Vendor Details
Company Name
botts.ai gmbh
Founded
2025
Country
Switzerland
Website
botts.ai
Product Features
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No