Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Open Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase Customer Lifetime Value.
Over the past seven years, we’ve supported 100+ enterprises across 43 countries in building lasting customer relationships through gamification and personalization. Global brands like Heineken, JTI, limango, Intersport, and ALDO trust Open Loyalty’s composable architecture to seamlessly integrate loyalty mechanics into their ecosystems—without the heavy lift of building from scratch.
Our value lies in three key pillars:
1) Increasing CLV: Drive lasting customer engagement with gamified loyalty strategies.
2) Maximizing ROI: Reduce reliance on discounts by leveraging engaging, non-margin-eroding tactics.
3) Seamless integration: An API-first design ensures effortless integration into complex tech stacks.
As part of the OEX group, with 15 companies, €167.3M in revenue, and €17.7M EBITDA in 2023, Open Loyalty has been recognized by Google and Deloitte for its scalability and enterprise-readiness.
Description
Facilitating engagement among new members, generating revenue, and creating partnership opportunities for prominent airline loyalty programs across the globe is essential. Enhancing member involvement and incorporating everyday earning and burning opportunities with partners are crucial for boosting the financial success of airline loyalty programs. The technology foundation of a loyalty program can significantly impact its management and overall business effectiveness. Frequently, leaders in airline loyalty have to abandon or weaken innovative program concepts due to their systems being prohibitively expensive, resource-heavy, and slow to adjust, or they may not be capable of supporting essential functionalities. iLoyal stands out as an unparalleled airline loyalty management platform. Featuring a contemporary cloud-based design with a micro-services architecture, it offers remarkable configurability and scalability, enabling loyalty leaders to avoid the burdensome customizations often required by traditional systems. Moreover, its adaptable and open framework supports seamless partner integration and enhances operational agility. This unique approach empowers loyalty programs to thrive in a competitive landscape.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Bloomreach
No
Braze
No
Pricing Details
We charge based on the program’s active users.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Open Loyalty
Founded
2017
Country
Poland
Website
www.openloyalty.io
Vendor Details
Company Name
IBS Software Services
Website
www.ibsplc.com/product/loyalty-management-solutions
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
White Label
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
No