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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Open Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase Customer Lifetime Value. Over the past seven years, we’ve supported 100+ enterprises across 43 countries in building lasting customer relationships through gamification and personalization. Global brands like Heineken, JTI, limango, Intersport, and ALDO trust Open Loyalty’s composable architecture to seamlessly integrate loyalty mechanics into their ecosystems—without the heavy lift of building from scratch. Our value lies in three key pillars: 1) Increasing CLV: Drive lasting customer engagement with gamified loyalty strategies. 2) Maximizing ROI: Reduce reliance on discounts by leveraging engaging, non-margin-eroding tactics. 3) Seamless integration: An API-first design ensures effortless integration into complex tech stacks. As part of the OEX group, with 15 companies, €167.3M in revenue, and €17.7M EBITDA in 2023, Open Loyalty has been recognized by Google and Deloitte for its scalability and enterprise-readiness.

Description

As a frontrunner in the realm of digital loyalty, we understand that making things easy leads to customer satisfaction. When your customers are satisfied, it naturally reflects positively on your business. Boost your sales and foster deeper engagement through our digital loyalty solutions. Our established platform effectively harnesses the power of loyalty for your enterprise. What sets us apart is our dedication to user-friendliness for both you and your clientele, solidifying our position as a leader in the digital loyalty space. Say goodbye to cumbersome paper and plastic; PlumReward allows your customers to enjoy a seamless loyalty experience with our innovative digital tracking system. Avoid confusing your customers or complicating their interactions with your brand. They can log their visits in under 10 seconds without needing to disclose their phone numbers to staff. Our technology has been rigorously tested and has shown a significant decrease in fraudulent activity. Experience the benefits of our eight years of expertise in the industry. Enjoy a straightforward setup with no complicated integrations or messy wiring, as our system is designed to be clean and straightforward while still delivering impactful results. With easy access to essential features, you can focus more on growing your business and less on operational hassles.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bloomreach Yes 
Braze Yes 

Integrations

Bloomreach No 
Braze No 

Pricing Details

We charge based on the program’s active users.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Open Loyalty

Founded

2017

Country

Poland

Website

www.openloyalty.io

Vendor Details

Company Name

PlumReward

Founded

2009

Country

United States

Website

www.plumreward.net

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Alternatives

Alternatives