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features
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support

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Description

Open Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase Customer Lifetime Value. Over the past seven years, we’ve supported 100+ enterprises across 43 countries in building lasting customer relationships through gamification and personalization. Global brands like Heineken, JTI, limango, Intersport, and ALDO trust Open Loyalty’s composable architecture to seamlessly integrate loyalty mechanics into their ecosystems—without the heavy lift of building from scratch. Our value lies in three key pillars: 1) Increasing CLV: Drive lasting customer engagement with gamified loyalty strategies. 2) Maximizing ROI: Reduce reliance on discounts by leveraging engaging, non-margin-eroding tactics. 3) Seamless integration: An API-first design ensures effortless integration into complex tech stacks. As part of the OEX group, with 15 companies, €167.3M in revenue, and €17.7M EBITDA in 2023, Open Loyalty has been recognized by Google and Deloitte for its scalability and enterprise-readiness.

Description

Forge a deep emotional bond with your customers through impactful loyalty programs that not only enhance revenue but also strengthen relationships. You can define your rewards, send personalized communications, offer gift cards, and much more, all from a single, user-friendly dashboard. Say goodbye to traditional punch cards and avoid the complications of developer involvement. Our platform simplifies the creation of any loyalty program you envision, making it incredibly straightforward. With seamless integrations, robust tools, and customizable features, you can have your program up and running in just a few days, rather than taking months. Motivate the desired actions with enticing rewards and encourage members to strive for top-tier levels. Increase your gift card sales with our versatile software that connects directly with your existing systems, streamlining your operations across eCommerce, POS, and HR. Elevate your business without the typical frustrations. Launch SMS and social media campaigns to supercharge your loyalty initiatives, while crafting personalized interactions with your audience through intelligent email marketing strategies. You can automate the sending of points, rewards, and messages triggered by specific customer actions, ensuring a tailored experience for each member of your program. This holistic approach not only enhances customer engagement but also propels your business toward sustainable growth.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adyen No 
BigCommerce No 
Bloomreach Yes 
Braze Yes 
CashDesk No 
Countr No 
Magento No 
PassEntry No 
PrestaShop No 
Vectron No 
WooCommerce No 
Zapier No 
unTill No 

Integrations

Adyen Yes 
BigCommerce Yes 
Bloomreach No 
Braze No 
CashDesk Yes 
Countr Yes 
Magento Yes 
PassEntry Yes 
PrestaShop Yes 
Vectron Yes 
WooCommerce Yes 
Zapier Yes 
unTill Yes 

Pricing Details

We charge based on the program’s active users.
Free Trial No 
Free Version No 

Pricing Details

€40 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Open Loyalty

Founded

2017

Country

Poland

Website

www.openloyalty.io

Vendor Details

Company Name

Piggy

Country

Netherlands

Website

www.piggy.eu/

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Employee Recognition

Goals No 
Leaderboards / Activity Tracking No 
Manager-to-Peer Recognition No 
Mention Management No 
Nominations No 
Peer-to-Peer Recognition No 
Performance Management No 
Rewards Catalog No 
Rewards Points No 
Social Recognition No 
eCards No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives

Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC