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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Managing mobile and wireless components within a telecom network can be quite complex. However, with our specialized tools and extensive experience, you can simplify this process significantly. The frequent changes in service plans, offerings, and devices often result in a challenging environment to navigate, which is precisely where our solutions come into play. Our cloud-based telecom management Portal allows you to easily view and manage your entire mobile inventory from a single interface. You can keep track of all lines associated with your account while ensuring your inventory remains precise through a secure monthly transfer of HR data. Additionally, our platform enables you to generate tickets for various actions such as upgrades, adding new lines, transfers, cancellations, and suspensions. You’ll receive a comprehensive dashboard that highlights potential savings, ongoing tickets, and your top data users. Moreover, you can monitor your wireless contracts closely and utilize our industry insights to negotiate the most favorable terms during renewals. This streamlined approach not only enhances efficiency but also empowers you to make informed decisions regarding your telecom needs.

Description

zLinq addresses the top three communication hurdles faced by IT teams: inefficient spending, time mismanagement, and effective technology oversight. With the mounting pressure on IT departments to foster communication advancements while also managing security and compliance risks in hybrid settings, we step in as an integrated partner. By handling the administrative duties linked to voice and data resources, including MACDs, contracts, credits, and billing discrepancies, we offer real-time tracking through our customer dashboard. Our advisory engineers work closely with you to establish your technology needs and oversee the procurement, execution, and continuous enhancement of your voice and data strategies. Customers of zLinq typically recover 13% of their telecom expenditures within a year and enjoy an impressive 171% return on investment over the duration of their contracts. This holistic approach not only streamlines operations but also empowers IT teams to focus on their core objectives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OpDecision

Founded

2007

Country

United States

Website

www.opdecision.com

Vendor Details

Company Name

zLinq

Founded

2018

Country

United States

Website

getzlinq.com

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

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