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Description
Managing mobile and wireless components within a telecom network can be quite complex. However, with our specialized tools and extensive experience, you can simplify this process significantly. The frequent changes in service plans, offerings, and devices often result in a challenging environment to navigate, which is precisely where our solutions come into play. Our cloud-based telecom management Portal allows you to easily view and manage your entire mobile inventory from a single interface. You can keep track of all lines associated with your account while ensuring your inventory remains precise through a secure monthly transfer of HR data. Additionally, our platform enables you to generate tickets for various actions such as upgrades, adding new lines, transfers, cancellations, and suspensions. You’ll receive a comprehensive dashboard that highlights potential savings, ongoing tickets, and your top data users. Moreover, you can monitor your wireless contracts closely and utilize our industry insights to negotiate the most favorable terms during renewals. This streamlined approach not only enhances efficiency but also empowers you to make informed decisions regarding your telecom needs.
Description
TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpDecision
Founded
2007
Country
United States
Website
www.opdecision.com
Vendor Details
Company Name
Convergence Analytics
Founded
2007
Country
Belgium
Website
www.convergence-analytics.com
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting