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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Onyx Platform serves as a comprehensive CRM and dialer tailored for phone-centric sales teams operating in regulated fields like insurance and financial services, with the aim of enhancing operational efficiency and customer interaction. This platform integrates various functionalities such as CRM, telephony, intelligent lead routing, call recording with Do Not Contact (DNC) integration, compliance tools, and real-time analytics into a unified web-based interface, enabling both agents and managers to monitor lead advancement, customer histories, policy information, and upcoming actions without the hassle of switching between different applications. It presents consolidated customer profiles that encompass every policy, interaction, and note within a single view, and features customizable disposition tracking alongside role-specific perspectives for agents, managers, and administrators. Security is deeply embedded in Onyx, incorporating audit trails and activity logging across all functionalities, which assists teams in maintaining compliance effortlessly while adhering to industry-specific security standards to safeguard sensitive information. Additionally, its lead management features incorporate intelligent routing and licensing logic, among other capabilities, to optimize the sales process further. Overall, Onyx Platform not only streamlines sales operations but also fortifies compliance and data security, making it a vital tool for teams in regulated sectors.

Description

Onyx serves as a robust AI control platform designed for the discovery, protection, governance, optimization, and evaluation of AI agents and models within an organization. It provides crucial visibility for security, governance, and AI teams into both authorized and unauthorized AI activities across various environments, including SaaS applications, cloud services, endpoints, and code, encompassing aspects such as prompts, responses, and agent behaviors. The AI Security feature enhances the organization's security posture by pinpointing vulnerabilities and implementing real-time safeguards against potential threats and misuse. Meanwhile, AI Governance ensures compliance with security standards and regulatory mandates by offering opt-in coverage and allowing policy controls to be articulated in natural language. Additionally, AI Orchestration streamlines the process of deploying agents and Multi-Cloud Platforms (MCPs), while optimizing for cost, accuracy, and latency. The AI ROI component facilitates the measurement of adoption, the establishment of objectives, and the tracking of results across various departments within the organization. Furthermore, the Onyx Guardian Agent functions as an overseeing AI, perpetually identifying risks and resolving issues throughout the platform, thereby enabling organizations to effectively manage a large number of agents seamlessly. Ultimately, Onyx empowers businesses to harness the full potential of AI while maintaining control and oversight.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Anthropic No 
Claude No 
Microsoft Copilot No 
OAuth No 
OpenAI No 
Salesforce No 

Integrations

Amazon Web Services (AWS) Yes 
Anthropic Yes 
Claude Yes 
Microsoft Copilot Yes 
OAuth Yes 
OpenAI Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Onyx Platform

Founded

2025

Country

United States

Website

www.onyxplatform.com

Vendor Details

Company Name

Onyx Security

Founded

2024

Country

United States

Website

www.onyx.security/

Product Features

Insurance Agency Management

Claims Management No 
Commission Management No 
Contact Management No 
Document Management No 
Insurance Rating No 
Life & Health No 
Policy Management No 
Property & Casualty No 
Quote Management No 

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