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Description
Last year's focus on merely providing shipping protection is outdated. Onward has revolutionized the industry with a comprehensive approach designed to enhance customer loyalty and ensure profitable growth for your business. Our success is directly tied to yours, as we understand that we thrive only when your business flourishes. The excessive SaaS fees that burden many companies are no longer necessary, as Onward is dedicated to delivering exceptional services without the added costs associated with SaaS. Say farewell to the financial drain of re-shipping fees, return costs, and product guarantee charges, and instead, offer unparalleled post-purchase benefits without impacting your finances. With Onward, you gain an all-in-one solution that elevates the customer experience to a world-class standard. Encourage repeat purchases through enticing credits and incentives that not only please your customers but also cultivate their loyalty. Our expert installation team provides a seamless transition, managing every detail for you. Additionally, customers can effortlessly navigate through an automated self-service claims process, achieving resolution in less than an hour—truly an easy and comprehensive solution for driving customer loyalty and sustainable growth. Embrace the future of customer satisfaction with Onward, where we redefine what it means to support your business.
Description
Shopify Returns, done right. Redesign your store's post-purchase workflow using Shopify Returns. We are proud to partner with Shopify's most innovative brands. Shoppers can return their items with no hassle. You'll also benefit from time-saving automation and advanced analytics for your operations and customer success teams. Your shoppers will be able to return their items with ease and consistency, allowing them to retain customers. Our solution integrates with your existing policies and workflows to give you full control, visibility, and time-saving automation over your returns process. You can use the insights from returns data to improve marketing and products, and ultimately increase customer lifetime value.
API Access
Has API
API Access
Has API
Integrations
Afterpay
Gorgias
NetSuite
Perfect Fit
QuickBooks Commerce
ShipBob
Shippo
Shopify
Shopify Plus
Tableau
Integrations
Afterpay
Gorgias
NetSuite
Perfect Fit
QuickBooks Commerce
ShipBob
Shippo
Shopify
Shopify Plus
Tableau
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$300 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Onward
Country
United States
Website
useonward.com
Vendor Details
Company Name
ReturnLogic
Founded
2018
Country
United States
Website
www.returnlogic.com
Product Features
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection