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Description
Last year's focus on merely providing shipping protection is outdated. Onward has revolutionized the industry with a comprehensive approach designed to enhance customer loyalty and ensure profitable growth for your business. Our success is directly tied to yours, as we understand that we thrive only when your business flourishes. The excessive SaaS fees that burden many companies are no longer necessary, as Onward is dedicated to delivering exceptional services without the added costs associated with SaaS. Say farewell to the financial drain of re-shipping fees, return costs, and product guarantee charges, and instead, offer unparalleled post-purchase benefits without impacting your finances. With Onward, you gain an all-in-one solution that elevates the customer experience to a world-class standard. Encourage repeat purchases through enticing credits and incentives that not only please your customers but also cultivate their loyalty. Our expert installation team provides a seamless transition, managing every detail for you. Additionally, customers can effortlessly navigate through an automated self-service claims process, achieving resolution in less than an hour—truly an easy and comprehensive solution for driving customer loyalty and sustainable growth. Embrace the future of customer satisfaction with Onward, where we redefine what it means to support your business.
Description
E-commerce Profit and LTV Analytics. Keeping track of your profits and marketing effectiveness should be straightforward. Access the real-time insights necessary for making lucrative decisions. We have created a solution we wished existed for ourselves: automated data analysis that delivers precise profit calculations. Evaluate your net profit per order after accounting for all expenses, such as shipping, advertising costs, transaction fees, discounts, and refunds. Everything is consolidated in one platform—no spreadsheets required. Say goodbye to juggling multiple analytics tools while still being unaware of your daily profit figures. Receive daily profit notifications to stay informed about your business's financial health. We integrate store profit information with advertising data from all your marketing channels, enabling you to identify which campaigns yield the best profits and exhibit the highest LTV:CAC ratio after accounting for all relevant costs, including shipping, refunds, and cost of goods sold. This streamlined approach allows for a clearer understanding of your overall financial performance and empowers you to make informed decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Afterpay
Yes
Amazon
No
Amazon Ads
No
BigCommerce
No
Facebook Ads
No
Fulfillment by Amazon (FBA)
No
Google Ads
No
Google Analytics
No
Meta Ads
No
Microsoft Advertising
No
Integrations
Afterpay
No
Amazon
Yes
Amazon Ads
Yes
BigCommerce
Yes
Facebook Ads
Yes
Fulfillment by Amazon (FBA)
Yes
Google Ads
Yes
Google Analytics
Yes
Meta Ads
Yes
Microsoft Advertising
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Onward
Country
United States
Website
useonward.com
Vendor Details
Company Name
OrderMetrics
Founded
2016
Country
United States
Website
ordermetrics.com
Product Features
Product Features
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
Yes
Customer Accounts
No
Data Security
Yes
Email Marketing
No
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
Yes
