Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A comprehensive solution for managing post scheduling and analytics across Instagram, various social media platforms, blogs, and messaging apps. This unified dashboard accommodates Facebook, Instagram, Twitter, LinkedIn, Google My Business, YouTube, TikTok, Tumblr, WordPress, Telegram, VKontakte, Odnoklassniki, Pinterest, and Medium. Users can automate the posting of their scheduled content to all compatible networks, blogs, and messaging services without limit on the number of planned posts. Content can be shared immediately or set to publish at a designated time, with quick time configuration available through set intervals or planners. Additionally, scheduled posts can be programmed for deletion after a certain duration, although this feature is restricted to select networks. Drafts can be saved to revisit later, allowing for editing or duplication for use on different accounts. The platform enables the simultaneous publication of up to 20 posts to a single social media account, and users can effortlessly create posts by dragging and dropping files from their computers. With the ability to post across multiple social media accounts at the same time, this tool streamlines the user experience for efficient content distribution. Moreover, it empowers users to enhance their social media presence by simplifying the management of multiple accounts in one location.
Description
In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Instagram
Yes
LinkedIn
Yes
Medium
Yes
Pinterest
Yes
Telegram
Yes
TikTok
Yes
Tumblr
Yes
WordPress
Yes
X (Twitter)
Yes
Integrations
Facebook
No
Instagram
No
LinkedIn
No
Medium
No
Pinterest
No
Telegram
No
TikTok
No
Tumblr
No
WordPress
No
X (Twitter)
No
Pricing Details
$25 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Onlypult
Country
United States
Website
onlypult.com
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/social/
Product Features
Social Media Analytics Tools
Campaign Analytics
No
Competitor Monitoring
No
Customizable Reports
No
Engagement Tracking
No
Influencer Tracking
No
Multi-Channel Data Collection
No
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No