Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OnlineToken stands at the forefront of innovative queue management solutions, catering to a diverse range of businesses to streamline their queue processes effectively. Our mission is to empower businesses to manage customer lines seamlessly, enhancing the overall experience by transitioning from traditional physical queues to efficient virtual ones. By adopting a zero-queue strategy, customers can conveniently schedule services from nearby locations that suit them best. Our advanced token management system offers real-time updates on queue status and anticipated wait times, ensuring that customers are always informed. In today's world, a contactless approach has become essential, as the conventional hustle of long lines poses health risks amidst ongoing concerns about infections. OnlineToken delivers a comprehensive solution designed to safeguard against Covid-19, prioritizing consumer health and hygiene while also countering the rapidly evolving tactics of fraudsters. With our technology, businesses can thrive in a safer environment, enhancing customer confidence and satisfaction.
Description
Waiting can be painful for everyone. It creates anxiety for your visitors as they lose control over their time. Your team will feel stressed because they will be responsible for filling out paper forms and answering repetitive questions. They also have to try to provide the best customer service possible in a busy office. Traditional queuing involves visitors checking in at a front desk and filling out a form. Then they wait for their call. It sounds easy enough and has been for many years. But is it the best?
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OnlineToken
Founded
2019
Country
United States
Website
www.onlinetoken.co
Vendor Details
Company Name
Advanced Kiosks
Founded
2000
Country
United States
Website
www.queuingsoftware.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Kiosk
Activity Reservations
Yes
Digital Signature
Yes
License Management
Yes
Onsite Printing
Yes
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
Yes
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
Yes
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No