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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Since 2005, OCC has been delivering live chat assistance to more than 18,000 websites. For business owners looking to engage with visitors through real-time conversations, OCC's chat support software stands out as the leading solution in live support. By utilizing this software, you can offer your customers and site visitors the personal guidance and expert advice they desire. For more established businesses, the Premium Version unlocks the complete range of OCC features not found in the Free version, such as customizable chat windows, access to chat history, the option to buy additional operators or departments, and real-time language translation capabilities. With OCC Enterprise, you can enjoy an exceptionally competitive pricing model that includes all features, limitless operators, infinite websites, and numerous departments, all while ensuring data security through 256-bit SSL encryption. This makes OCC not only the most affordable option for enterprise-level chat software but also a reliable choice for businesses aiming to enhance customer interaction. Don't miss out on the opportunity to elevate your customer service experience!

Description

AI-infused chat technology opens up new opportunities. WhosOn offers the most advanced chat features, including bots, conversational automation and advanced analytics. All of these features can be deployed in a way that suits your business.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Lex No 
Azure AI Bot Service No 
Facebook No 
Google No 
HubSpot CRM No 
HubSpot Customer Platform No 
IBM Watson No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Salesforce No 
Twilio No 
Upscope No 
WhatsApp No 
tradeit No 

Integrations

Amazon Lex Yes 
Azure AI Bot Service Yes 
Facebook Yes 
Google Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IBM Watson Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Salesforce Yes 
Twilio Yes 
Upscope Yes 
WhatsApp Yes 
tradeit Yes 

Pricing Details

$2 per month
Free Trial No 
Free Version No 

Pricing Details

$33.00/month/user
We have a range of Hosted, Dedicated and On-Premise options to choose from.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Motava

Website

www.onlinechatcenters.com

Vendor Details

Company Name

Parker Software

Founded

2003

Country

United Kingdom

Website

www.whoson.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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