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features
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support

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Description

Online Rewards designs and manages out-of-the-box and custom SaaS solutions, as well as provide related consulting services. We provide our SaaS solutions and services for companies seeking: -Employee engagement, recognition, and reward programming and consulting services -B2B & B2C sales incentive programming and consulting services. -General rewards fulfillment solutions Our technology can stand on its own or be easily integrated into your existing programs. Our programs and services are key enablers for building engagement and loyalty on both the customer and employee side of things, ultimately helping grow highly profitable organizations.

Description

eGifter Merchants™ provides enterprise gift card technology for retailers and brands that need to operate digital and physical gift card programs across multiple channels. The configurable platform supports eGift and plastic gift cards, consumer and B2B sales, branded gift card storefronts, ecommerce, in-app and in-store programs, and Shopify integration for D2C brands with advanced gift card needs. Brands can use the platform to support gift card sales as well as loyalty and marketing incentives, merchandise returns, customer appeasement, promotions, and other stored-value applications. Administrative tools and reporting provide visibility and control across gift card program operations, while integration options allow merchants to connect gift card capabilities with their existing technology and customer experiences. Rather than requiring every merchant to operate within the same program structure, eGifter Merchants can be configured around a brand’s business requirements and expanded as its gift card program evolves. This flexibility supports organizations launching new programs as well as established brands modernizing or scaling existing gift card infrastructure. Security is built into the platform through eGifter Shield™, which supports fraud detection and intervention across gift card transactions. eGifter Merchants also combines its technology with dedicated program support and professional gift card program management services, providing brands with operational expertise alongside the platform. From white-label gift card storefronts and omnichannel gift card sales to B2B programs, physical and digital gift cards, reporting, integrations, security, and program management, eGifter Merchants provides the infrastructure for brands to manage gift cards.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Blackhawk Network No 
Fiserv No 
Shopify No 
inComm Payments No 

Integrations

Blackhawk Network Yes 
Fiserv Yes 
Shopify Yes 
inComm Payments Yes 

Pricing Details

$0 / user / month
We have many different SaaS (OOTB to custom) program and service options, and thus pricing varies widely. Once we understand your needs, providing a quote is quick and easy, just reach out at your convenience!
Free Trial No 
Free Version Yes 

Pricing Details

Pricing is customized based on each merchant’s gift card program requirements, including program configuration, integrations, implementation, and services. Contact eGifter Merchants for pricing based on your specific program needs.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Online Rewards

Founded

2002

Country

United States

Website

www.online-rewards.com

Vendor Details

Company Name

eGifter

Founded

2011

Country

United States

Website

egiftermerchants.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Employee Recognition

Goals Yes 
Leaderboards / Activity Tracking Yes 
Manager-to-Peer Recognition Yes 
Mention Management Yes 
Nominations Yes 
Peer-to-Peer Recognition Yes 
Performance Management No 
Rewards Catalog Yes 
Rewards Points Yes 
Social Recognition Yes 
eCards Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Alternatives

Alternatives