Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Registering for our live chat software is a straightforward process. Simply navigate to our registration page and set up your account credentials. We are confident that you will appreciate our help desk software, which is why we offer the first 30 days at no cost! To integrate the live chat feature, we provide a compact JavaScript snippet that you can easily embed on your website, ensuring that the live chat widget is visible. Be sure to implement the JavaScript on every page where you want mobile chat access! You have the flexibility to tailor our live chat software to match your business's unique needs. Adjust your business hours, invite additional team members, and much more. Nothing is more frustrating for a customer than requiring assistance and facing delays in responses. Our innovative help desk software guarantees that clients will have immediate access to support when they need it the most through live chat. Your customers will appreciate the promptness of responses, allowing their inquiries to be handled swiftly through live interactions. With this efficient system, you can enhance customer satisfaction and build a stronger relationship with your clientele.
Description
Experience rapid and efficient assistance with our robust live chat widget, which you can tailor to your preferences by adjusting colors, text, and icons. Utilizing our user-friendly administration console, you can easily manage these customizations. By employing your pre-set templates, you can streamline the process of receiving and responding to customer support emails through platforms like Slack or Microsoft Teams. Take advantage of all available integration features such as interactive buttons, informative modals, and command options to enhance your team's productivity with the best tools at your disposal. Additionally, you can localize the chat experience by translating it into various languages, modify the color scheme, implement automatic invitations, and fine-tune other elements of your live chat widget. Rest assured, we adhere to GDPR regulations, ensuring that your live chat operates seamlessly while maintaining compliance. This allows your team to focus on delivering exceptional customer service without worrying about the technical details.
API Access
Has API
No
API Access
Has API
No
Integrations
Drupal
No
HTML
No
JavaScript
No
Joomla!
No
Microsoft Teams
No
Slack
No
WordPress
No
Zapier
No
Integrations
Drupal
Yes
HTML
Yes
JavaScript
Yes
Joomla!
Yes
Microsoft Teams
Yes
Slack
Yes
WordPress
Yes
Zapier
Yes
Pricing Details
$4.99 per month
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Online Live Chat
Country
United States
Website
onlinelivechat.com
Vendor Details
Company Name
SignalZen
Country
Lithuania
Website
signalzen.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No