Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Onex Human Resource Management System, (HRMS), has a configurable workflow that adopts the best HR practices. This keeps the core focus on personnel ergonomics at the forefront, optimizes the department's efficiency, and communicates all information across the enterprise. This workflow handles approvals and escalations, with certain overriding rules, for certain authorized persons so that work does not get stalled for long periods of time. Osource's HRM solution allows organizations to manage all aspects of human resources.
Description
Fonio serves as an AI-driven phone assistant that operates continuously, managing calls and conversations with a level of human-like responsiveness. It is capable of receiving incoming calls, interpreting the requests of each caller, addressing frequently asked questions, gathering organized information, escalating urgent matters or specialized questions, arranging appointments, and providing transcripts or callback notes when staff members are unavailable. Businesses have the flexibility to customize the assistant's voice, language preferences, greeting message, in-call actions, escalation procedures, and post-call processes without needing to write any code. Additionally, Fonio efficiently manages multiple calls simultaneously, which helps teams minimize missed calls and reduce wait times during peak hours. Its multilingual capabilities encompass over 35 languages, enabling it to automatically identify the language spoken by the caller, respond suitably, and even switch languages mid-conversation if necessary. The assistant seamlessly integrates with various calendar tools, customer relationship management systems, databases, and internal platforms via native integrations and APIs, facilitating tasks such as checking availability, retrieving data, and logging information. With Fonio's advanced features, businesses can enhance their communication efficiency and improve overall customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cal.com
No
Calendly
No
Gmail
Yes
HubSpot CRM
No
Mailchimp
No
Make
No
Notion
No
Salesforce
No
Slack
No
Trello
No
Integrations
Cal.com
Yes
Calendly
Yes
Gmail
No
HubSpot CRM
Yes
Mailchimp
Yes
Make
Yes
Notion
Yes
Salesforce
Yes
Slack
Yes
Trello
Yes
Pricing Details
$6.00/month/user
Free Trial
No
Free Version
No
Pricing Details
€99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Osource Global
Founded
2005
Country
India
Website
osourceglobal.com/HumanResource
Vendor Details
Company Name
fonio
Founded
2024
Country
Austria
Website
www.fonio.ai/
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
Yes
Attendance Management
Yes
Benefits Management
Yes
Career Development Planning
Yes
Compensation Management
Yes
Compliance Management
Yes
Employee Database
Yes
Employee Lifecycle Management
Yes
Onboarding
Yes
Payroll Management
Yes
Performance Management
Yes
Recruiting Management
Yes
Self Service Portal
Yes
Succession Planning
Yes
Time & Attendance Management
Yes
Time Off Management
Yes
Timesheets
Yes
Training Management
Yes