Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Spend more time doing what is important.
OneView®, automates your Technology Expense Management. This gives you complete visibility and control over your entire technology environment. You can predict costs and eliminate bill shock by analyzing your mobile, fixed-line and WAN cloud usage, spend, and performance.
Description
At Soft-ex, we empower Digital Service Providers (DSPs) to improve customer satisfaction while lowering their billing and customer service expenses through our innovative interactive billing communications solutions designed for both B2B and B2C markets. For Unified Communications (UC) providers along with their enterprise customers, we offer cutting-edge UC analytics solutions aimed at enhancing infrastructure efficiency, performance metrics, and cost management in collaboration efforts. Our offerings yield measurable benefits by effectively consolidating and utilizing existing billing systems (such as CSG, Amdocs, and Netcracker) alongside UC platforms (including Microsoft Teams, Cisco HCS/Webex Calling, Zoom, Mitel, and Avaya). As a recognized technical partner of leading players in the UC market, we provide unique value to resellers of Session Border Controllers (SBCs) in response to the growing needs of enterprise clients. Our integration capabilities ensure a smooth transition, whether you are launching new systems or replacing outdated ones, thereby maintaining a crucial link between billing communications and collaboration analytics for your customers. This approach not only fosters better customer engagement but also strengthens the overall operational framework for service providers.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Amdocs Customer Experience Suite
No
Avaya Cloud Office
No
Azure Costs
Yes
Cisco CX Cloud
No
MiCloud Connect
No
Microsoft Teams
No
Netcracker
No
SAP ERP
Yes
ServiceNow
Yes
Integrations
Amazon Web Services (AWS)
No
Amdocs Customer Experience Suite
Yes
Avaya Cloud Office
Yes
Azure Costs
No
Cisco CX Cloud
Yes
MiCloud Connect
Yes
Microsoft Teams
Yes
Netcracker
Yes
SAP ERP
No
ServiceNow
No
Pricing Details
Contact Us
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Nebula
Founded
1997
Country
South Africa
Website
www.nebula.co.za/products/
Vendor Details
Company Name
Soft-ex
Founded
1989
Country
Ireland
Website
www.soft-ex.net/solution
Product Features
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
Yes
Demand Monitoring
No
Multi-Cloud Management
Yes
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
Yes
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No