Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.
Description
Forrester equips your organization with valuable insights, facilitating the application of established best practices that create a unified language centered on customer value. This methodology fosters seamless collaboration among teams, allowing for the development of strategies and the identification of efficiencies throughout the organization. It empowers leaders to elevate their performance, enabling them to make bold choices that drive sustained growth. In today's landscape, leaders are faced with an intricate and unprecedented environment. Forrester Decisions offers a fresh avenue for business and technology executives seeking assistance in problem-solving, decision-making, and taking actionable steps to achieve tangible results. Leaders aiming for significant growth can benefit from this approach, staying ahead of evolving customer preferences and market trends while strategically planning for the future. With a focus on customer obsession, Forrester provides vital research, insights, predictions, market forecasts, and comprehensive overviews of technology and service provider landscapes to ensure organizations thrive. Ultimately, by leveraging these resources, organizations can navigate their challenges with confidence and clarity.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Alexa Smart Properties
Yes
Basecamp
Yes
Envoy
Yes
Facebook
Yes
Formstack
Yes
Instagram
Yes
Jira Service Management
Yes
Jira Work Management
Yes
Meetup
Yes
Integrations
ActiveCampaign
No
Alexa Smart Properties
No
Basecamp
No
Envoy
No
Facebook
No
Formstack
No
Instagram
No
Jira Service Management
No
Jira Work Management
No
Meetup
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OneReach.ai
Founded
2010
Country
United States
Website
onereach.ai
Vendor Details
Company Name
Forrester
Founded
1983
Country
United States
Website
www.forrester.com/bold
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
Yes
For Sales
Yes
For eCommerce
Yes
Image Recognition
No
Machine Learning
Yes
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
Yes
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
Yes
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No