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Average Ratings 0 Ratings

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Description

Onclusive Social is a user-friendly platform that empowers businesses to leverage social media data. We help marketers and analysts gain valuable insights into brand perception, competitor activity, consumer trends, and influencer impact. These insights drive data-driven decisions and fuel successful marketing strategies.

Description

Sorrel AI is a sophisticated platform designed to provide customer insights by leveraging artificial intelligence to gather and evaluate extensive online feedback and reviews, producing a comprehensive overview of a brand and its comparative standing in the market. By automating the tedious task of review analysis through the examination of consumer review websites, it effectively processes sentiments and themes to create business-intelligence dashboards specifically catered to consumer-oriented businesses, investors, and consultants. The platform not only emphasizes the key strengths and weaknesses of an organization but also uncovers opportunities for market positioning and notifies users about shifts in consumer sentiment or competitive landscapes. Engineered to handle substantial volumes of customer and competitor review data swiftly, it generates high-quality insights that would be challenging to achieve through manual methods. This system is particularly advantageous for sectors such as hospitality, retail, leisure, and insurance, where consumer opinions significantly influence reputation and overall value. Ultimately, Sorrel AI empowers businesses to make informed decisions based on real-time data and market dynamics.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Caliber Yes 
Facebook No 
Google Cloud Platform No 
Instagram No 
Microsoft Teams Yes 
Netino Yes 
OpenTable No 
Reddit No 
Resy OS No 
Salesforce Yes 
Tableau Yes 
Tripadvisor No 
Trustpilot No 
X (Twitter) No 
Yelp No 
Zendesk Yes 

Integrations

Axis LMS No 
Caliber No 
Facebook Yes 
Google Cloud Platform Yes 
Instagram Yes 
Microsoft Teams No 
Netino No 
OpenTable Yes 
Reddit Yes 
Resy OS Yes 
Salesforce No 
Tableau No 
Tripadvisor Yes 
Trustpilot Yes 
X (Twitter) Yes 
Yelp Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Onclusive Social (formerly Digimind)

Founded

1998

Country

United States

Website

digimind.com

Vendor Details

Company Name

Sorrel AI

Founded

2022

Country

United Kingdom

Website

www.sorrel.ai/

Product Features

Brand Protection

Case Management No 
Domain Monitoring No 
Investigation Management No 
Marketplace Monitoring No 
Mobile App Monitoring No 
Paid Search Monitoring No 
Prioritization No 
Social Media Monitoring No 

Competitive Intelligence

Alerts/Notifications Yes 
Benchmarking Yes 
Competing Product Analysis No 
Keyword Tracking Yes 
Social Media Monitoring Yes 
Trend Analysis Yes 
Website Monitoring Yes 

Media Monitoring

Alerts / Notifications No 
Broadcast Media Monitoring No 
Content Translation No 
Dashboards / Reporting No 
Export Results No 
Online News Monitoring No 
Podcast Monitoring Yes 
Print Media Monitoring No 
Social Media Monitoring Yes 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement No 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Product Features

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