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features
design
support

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Description

From upscale boutique accommodations to large-scale resorts and hotel chains, our solutions are designed to achieve effective outcomes. Streamline your reservation and booking systems, enhance property management efficiencies, boost occupancy levels, and draw in fresh clientele through captivating website designs and marketing strategies. Elevate your online visibility organically, broaden your accessibility to international markets, and simplify both booking and inventory management with a comprehensive solution tailored for the hospitality sector. By reducing the time spent on phone inquiries and manual reservations, you can concentrate on other critical aspects of hospitality. OnRes optimizes the reservation journey from initial booking to final confirmation, while simultaneously automating front-desk operations and gathering essential customer data to ensure a remarkable guest experience. By integrating these services, you can significantly enhance operational efficiency and foster stronger connections with patrons.

Description

Una is an AI-driven digital assistant designed to manage guest interactions and facilitate complete booking processes for short-term rentals and hotels, ultimately boosting direct bookings while providing round-the-clock guest support through automation. Highlighted features with tangible benefits include: • Around-the-clock multilingual assistance (in 99 languages): Cater to international guests without the need for additional staff. • Automated direct booking process: Transform inquiries into confirmed bookings with integrated payment links and emails. • Integration with Property Management Systems (PMS): Gain immediate access to current availability and reservation modifications. • Consolidated property information: Offer precise and uniform responses consistently. • Intelligent task delegation: Dispatch tasks via HNext, WhatsApp, or Telegram to enhance operational efficiency. • Guest information collection: Capture visitor details to encourage repeat business. • Optimize operations, lessen reliance on Online Travel Agencies (OTAs), and enhance the overall guest experience. Visit our website to interact with Una directly and witness her proficiency in understanding the nuances of hotel and vacation rental management in real-time. By engaging with her, you can appreciate how effectively she can streamline your operations and improve guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Airbnb No 
Booking.com Yes 
Expedia Yes 
Whistle Messaging Yes 

Integrations

Airbnb Yes 
Booking.com No 
Expedia No 
Whistle Messaging No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$599
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OnRes Systems

Founded

2003

Country

Canada

Website

software.onressystems.com

Vendor Details

Company Name

Polydom Inc.

Founded

2024

Country

United States

Website

polydom.ai

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management No 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

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