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Average Ratings 0 Ratings
Description
From upscale boutique accommodations to large-scale resorts and hotel chains, our solutions are designed to achieve effective outcomes. Streamline your reservation and booking systems, enhance property management efficiencies, boost occupancy levels, and draw in fresh clientele through captivating website designs and marketing strategies. Elevate your online visibility organically, broaden your accessibility to international markets, and simplify both booking and inventory management with a comprehensive solution tailored for the hospitality sector. By reducing the time spent on phone inquiries and manual reservations, you can concentrate on other critical aspects of hospitality. OnRes optimizes the reservation journey from initial booking to final confirmation, while simultaneously automating front-desk operations and gathering essential customer data to ensure a remarkable guest experience. By integrating these services, you can significantly enhance operational efficiency and foster stronger connections with patrons.
Description
Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages.
Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system.
What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered.
The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Beds24
No
Booking.com
Yes
Expedia
Yes
Hostaway
No
Smoobu
No
Whistle Messaging
Yes
iGMS
No
Integrations
Beds24
Yes
Booking.com
No
Expedia
No
Hostaway
Yes
Smoobu
Yes
Whistle Messaging
No
iGMS
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
€49/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OnRes Systems
Founded
2003
Country
Canada
Website
software.onressystems.com
Vendor Details
Company Name
TheReach.ai
Founded
2023
Country
Spain
Website
www.thereach.ai
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
No
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
No
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No