Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 6 Ratings

Total
ease
features
design
support

Description

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

Description

Remain vigilant and proactive in managing all Development and Operations incidents. Promptly inform the appropriate personnel, minimize response time, and prevent alert fatigue. Opsgenie serves as a contemporary incident management solution, guaranteeing that significant incidents are not overlooked and that the right actions are executed swiftly by the designated team members. The platform collects alerts from your monitoring tools and custom applications, organizing each notification by relevance and urgency. On-call schedules are established to ensure that the appropriate individuals are alerted through various communication methods, including phone calls, emails, SMS, and mobile push notifications. If an alert goes unacknowledged, Opsgenie automatically escalates the situation, ensuring that the incident receives the necessary focus and intervention. Take advantage of an instant free trial to explore its capabilities. By utilizing Opsgenie, teams can enhance their incident response strategy and foster a more efficient operational environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServiceNow Yes 
Slack Yes 
Zendesk Yes 
AdRem NetCrunch No 
AirShield No 
AlertSite No 
Alertra No 
Astro by Astronomer No 
Atatus No 
Checkly No 
Chronosphere No 
HUMAN Sightline Cyberfraud Defense No 
Hatica No 
ScaleGrid No 
SolarWinds AppOptics No 
Zulip No 
configure8 No 
root9 No 

Integrations

ServiceNow Yes 
Slack Yes 
Zendesk Yes 
AdRem NetCrunch Yes 
AirShield Yes 
AlertSite Yes 
Alertra Yes 
Astro by Astronomer Yes 
Atatus Yes 
Checkly Yes 
Chronosphere Yes 
HUMAN Sightline Cyberfraud Defense Yes 
Hatica Yes 
ScaleGrid Yes 
SolarWinds AppOptics Yes 
Zulip Yes 
configure8 Yes 
root9 Yes 

Pricing Details

$13.99 per user per month
Charged quarterly or annually. Starts at $16.99 for quarterly subscription plan.
Free Trial Yes 
Free Version No 

Pricing Details

$9 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OnPage

Founded

2011

Country

United States

Website

www.onpage.com

Vendor Details

Company Name

Atlassian

Founded

2002

Country

Australia

Website

www.opsgenie.com

Product Features

Emergency Notification

Contact Management Yes 
Geo Targeting No 
Mass Notifications Yes 
Scenario Planning No 
Templates Yes 
Two-Way Communication Yes 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications Yes 
Enriched Incident Context Yes 
Escalation Policies Yes 
Incident History Audit Yes 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management Yes 
Rich HTML Email Notifications Yes 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions No 

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption Yes 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management No 
Prioritization Yes 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management Yes 
Dashboard No 
Incident Management Yes 
Problem Management No 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Log Management

Archiving No 
Audit Trails Yes 
Compliance Reporting No 
Consolidation No 
Data Visualization No 
Event Logs Yes 
Network Logs No 
Remediation Yes 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring No 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Website Monitoring

Availability Testing No 
Event Logs No 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Alternatives

Alternatives

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