Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A cloud-based virtual care solution that can be used by healthcare organizations. White-labeled HIPAA, PIPEDA and GDPR compliant 1-1, group video, instant messaging and practice automation tool. Accessible on any device and browser. EMR integrations and custom analysis. OnCall software allows you to create your own secure virtual care service. With the support of the OnCall staff, you can scale it. There is no hardware required and the software is available for solo practitioners.
Description
Squid Alerts utilizes on-call schedules and escalation protocols to ensure that alerts are directed to the appropriate individual via SMS, voice calls, email, and push notifications. Notifications from various systems reach your team through channels such as email, API integrations, or voicemail messages. Both managers and team members can be included, and features like flood protection, shared phone numbers for direct routing to on-call personnel, and additional integrations are also available. Team leaders have the ability to establish alert routing criteria and escalation pathways. Upon receiving an alert, the routing criteria dictate whether to initiate an incident, pass the alert along, or disregard it altogether. The escalation pathways outline who is notified, by what means, and the timing of these notifications. On-call calendars can be tailored to include both primary and secondary on-call personnel. We can either handle your on-call management automatically or help you create personalized schedules. Furthermore, you can receive reminders if you forget to modify your on-call calendar, ensuring that no critical updates are missed. This comprehensive approach simplifies alert management and enhances team responsiveness.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
LogicMonitor
No
New Relic
No
Site24x7
No
Slack
No
Splunk AppDynamics
No
Integrations
LogicMonitor
Yes
New Relic
Yes
Site24x7
Yes
Slack
Yes
Splunk AppDynamics
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$72 per Month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OnCall Health
Founded
2016
Country
Canada
Website
oncallhealth.ca
Vendor Details
Company Name
Squid Alerts
Founded
2017
Country
United States
Website
www.squidalerts.com
Product Features
Telemedicine
Appointment Reminders
Yes
Appointment Scheduling
Yes
Chat / Messaging
Yes
E-Prescribing
Yes
For Medical Purposes
No
HIPAA Compliant
Yes
Multi-Provider Practice
Yes
Online Forms
No
Patient Queue Management
No
Practice Management
Yes
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
Yes
Product Features
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No