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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly. Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption. The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce. Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.

Description

Engage with customers anytime and from any location using our B2C ecommerce platform. Discover how Salesforce B2C Commerce can assist you in crafting cohesive and insightful digital shopping experiences, whether online or in physical stores. This platform, formerly known as Commerce Cloud Digital, allows you to connect with your audience and offer tailored shopping interactions across various commerce channels, including web, mobile, social media, and brick-and-mortar locations. With its robust capabilities, Salesforce B2C Commerce facilitates distinctive digital interactions and seamless transactions at every customer touchpoint. You can swiftly launch new websites, explore new markets, boost sales, and accelerate your business growth through a wealth of ready-to-use features. Additionally, tackle shopping cart abandonment with established strategies such as saved carts, streamlined checkout processes, and expedited payment options. Expand your audience by integrating digital commerce with social platforms and online communities, including popular sites like Instagram and Facebook, thereby creating a holistic shopping environment that resonates with consumers. By leveraging these tools, businesses can not only enhance customer satisfaction but also drive loyalty and repeat purchases.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Bloomreach No 
Exposebox No 
Facebook No 
GhostRetail No 
Instagram No 
Ketch No 
Kinective Bridge No 
Lucidworks No 
MuleSoft Anypoint Platform No 
Prefixbox No 
Quip No 
RenderDraw Journeys No 

Integrations

Bloomreach Yes 
Exposebox Yes 
Facebook Yes 
GhostRetail Yes 
Instagram Yes 
Ketch Yes 
Kinective Bridge Yes 
Lucidworks Yes 
MuleSoft Anypoint Platform Yes 
Prefixbox Yes 
Quip Yes 
RenderDraw Journeys Yes 

Pricing Details

$41/month (BDT 4,999/month)
Free Trial Yes 
Free Version No 

Pricing Details

$25 per month
Billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Omnistra

Founded

2025

Country

Bangladesh

Website

www.omnistra.io

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Product Features

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Alternatives

Alternatives

Routella Reviews

Routella

Deco Garden