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Description
Omnistra serves as the foundational framework for self-sufficient commerce, utilizing an AI-driven workforce to manage all aspects of an e-commerce operation seamlessly.
Each day, it orchestrates marketing campaigns to attract potential customers, engages in conversations across diverse channels, captures orders from multiple platforms, retrieves any abandoned carts, assesses cash-on-delivery risks before shipments, selects the best courier for each parcel, and promotes additional purchases to returning customers. This is accomplished through various mediums including chat, social media, voice interactions, and web platforms, supporting communication in Bangla, English, and over 60 other languages, operating continuously without interruption.
The richness of its capabilities is noteworthy: a visual workflow engine, an extensive conversation taxonomy with over 100 tags, post-call evaluations, real-time emotion detection, an Order Operating System for confirming cash-on-delivery transactions, and multi-carrier logistics management, along with targeted outbound sales campaigns. It integrates smoothly with platforms like Shopify and WooCommerce, ensuring easy transitions to customer service systems such as Zendesk, Intercom, and Salesforce.
Developed in Dhaka to cater specifically to cash-on-delivery markets and complex logistics, it simplifies processes for less intricate markets with ease, and can be implemented within days rather than taking several months. This rapid deployment makes it an attractive solution for businesses looking to optimize their e-commerce operations efficiently.
Description
Cash On Delivery (COD) refers to a payment method where customers settle their bills at the time of delivery, which can enhance your sales and profitability. Parcel Daily has effectively transferred over RM 20 million to our clients, demonstrating our commitment to maximizing your delivery savings. Our partnered couriers will come directly to your location to collect outgoing parcels, enabling you to reach a wider customer base through our nationwide delivery service. The support team at Parcel Daily is always available and eager to assist you with any inquiries. Over the past four years, we have facilitated the shipment of more than 1 million packages across Malaysia, showcasing our reliability in collecting and remitting cash-on-delivery orders. By selecting our trusted partners, you can ensure the safe delivery of your packages. We are dedicated to being the premier delivery solution for Malaysia's expanding ecommerce landscape, catering not just to businesses but also to individual needs. With Parcel Daily, you can experience a seamless delivery process that enhances your overall ecommerce operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$41/month (BDT 4,999/month)
Free Trial
Yes
Free Version
No
Pricing Details
$10.52 per 3kg
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Omnistra
Founded
2025
Country
Bangladesh
Website
www.omnistra.io
Vendor Details
Company Name
Parcel Daily
Country
Malaysia
Website
www.parceldaily.com